Chief Engineer - Holiday Inn Express Cleveland Downtown - HIX CLEVELAND

The Chief Engineer is responsible for ensuring the overall maintenance, safety, and operational integrity of the hotel property. This role oversees the day-to-day operations of the maintenance department, including equipment management, preventive maintenance programs, and compliance with all safety regulations, ensuring a seamless guest experience.

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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee the maintenance department, ensuring the hotel’s physical operations, including HVAC, plumbing, electrical systems, and mechanical equipment, are functioning optimally.

• Develop and implement comprehensive preventive maintenance programs for all hotel systems and equipment to ensure longevity and efficient operations.

• Administer and ensure compliance with the company’s life safety programs, including fire safety, emergency procedures, and security protocols.

• Monitor and control departmental expenses, including maintenance contracts, utility expenses, and capital expenditures, aligning with the hotel’s financial objectives.

• Lead, train, and evaluate the maintenance team, fostering a culture of safety, professionalism, and excellence in service.

• Supervise and coordinate the activities of external contractors, ensuring work is completed to standard and within budget.

• Regularly communicate with hotel management regarding the condition of the property, proposing cost-effective solutions for maintenance and improvements.

• Ensure that all maintenance requests are addressed promptly and efficiently, maintaining a high level of guest satisfaction and adhering to Guest Service Standards.

• Provide ongoing coaching and support to team members, fostering a positive and productive work environment.

• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.

• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction

• Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.

• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.

• Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.

• Uphold the company's values and standards, ensuring all actions and decisions align with the organization's goals and ethical guidelines.

Qualifications:

Education: Minimum of a 2-year degree in a related field or equivalent experience.

Experience: Hotel Engineering experience preferred

• Extensive knowledge of mechanical systems, including HVAC, plumbing, electrical, and refrigeration. 

• Ability to troubleshoot and repair complex equipment issues.

•  In-depth understanding of OSHA regulations and other safety standards. Ability to maintain compliance with all local, state, and federal regulations.

• Preferably hold or be able to obtain a first-class operating engineer’s license in boilers and air conditioning.

• Proven ability to manage a maintenance team effectively, with strong leadership and communication skills.

• Must be able to work in various conditions, including extreme temperatures and noisy environments. 

• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally.

  
  

  
  This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.