Chief Engineer-Radisson Hotel Wall Street - Radisson NYC Wall Street

Chief Engineer

Pay Rate: $70K-$80K/year

SUMMARY: 

Responsible for the Maintenance Department Operations, ensuring company standards are adhered to. Duties are inclusive of preventative maintenance and reactive maintenance.

RESPONSIBILITIES: 

• Provide the highest quality of service to the customer at all times, set example for all hotel associates.
• Training, motivation development, and review of all engineering staff, keeping in step with our company’s objective of the professional development of our associates, and a positive work environment. It is important that the Chief Engineer understands all functions of his/her staff, and can complete those functions in the associate’s absence
• Ensure fulfillment of preventative maintenance program to specific brand standards.
• Inspect guest rooms after Preventative Maintenance. Review any problems with the PM mechanic and recheck room/suite before releasing to Housekeeping/Front Office.
• Maintain a current inventory of all supplies.
• Maintain a work order assignment program for completed and pending work orders. Prioritize and complete work orders in a timely manner. Monitor all deficiencies.
• Communicate to the requesting party upon completion when needed.
• Maintain a Maintenance Work Order Log.
• Repair HVAC as required; and clean HVAC coils semi-annually or as required.
• Repair appliances as required.
• Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
• Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
• Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire equipment and plumbing. These are performed as required by the manufacturer and in accordance with the warranty specifications.
• Maintain the hotel grounds; curb appeal, and building exteriors consistently.
• Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met.
• Develop department employee attitude of attentiveness and anticipation of guest and associate needs.
• Coordinate with other departments to fulfill guest special requests.
• Constant and effective communication required.
• Assist the General Manager in resolving guest concerns.
• Educate and lead all department personnel on emergency procedures, key control, safety, and life safety
• Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling.
• Communication changes in suite/room status with the Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services.
• Ensure that three quotes are received for any repairs that cannot be made property level. Ensure all standards are adhered to at all times.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing