Chief Information Officer (CIO) - National Jewish Health

Position Summary
Oversees and optimizes the effective and efficient use of information technology throughout the organization. Develops technology strategies in collaboration with other leaders and successfully executes the strategy. Provides vision and leadership for the IT department and for IT projects throughout the organization and works with operational and other executive leaders to ensure the effective use of technology to meet operational goals. Ensures the security of IT systems and organizational data, balancing business needs and resources with effective risk management. Collaborates with researchers and research leadership to optimize the effective and efficient use of technology in research operations.

Essential Duties

1. Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
2. Collaborates with leaders throughout the institution to understand technological needs and solutions and to ensure that operational leaders have the technology necessary to effectively achieve the business goals.
3. Understands current and emerging technologies and serves as a resource and a change agent to effectively incorporate new and existing technologies to optimize the efficiency and effectiveness of NJH operations and growth initiatives.
4. Ensures the cost-effective delivery of IT services throughout the organization. Develops and manages IT budgets. Oversees technology acquisition efforts, leads IT sourcing strategies and manages IT vendor relationships. Develops business case justifications for technological purchases.
5. Manages the affiliation with partners as it relates to technology services. Develops strong relationships with counterparts within partner organizations. Identifies and resolves issues that arise in collaboration with partners as it relates to IT. Manages IT agreements between entities and holds partners accountable to service standards.
6. Oversees the use, implementation, functionality, and effective use of applications including the electronic medical record, the enterprise management systems, clinical support systems, and other applications that support the organization.
7. Oversees the organization’s IT security architecture, disaster recovery and IT policies and procedures ensuring that the organization, the IT systems, and the data is secure.
8. Oversees software development, fostering creativity while understanding customer needs and ensuring that software is efficiently developed and implemented consistent with customer expectations and is effective, secure and scalable.
9. Develops and oversees the IT communication and training strategies. Ensures that users are knowledgeable and have the tools to effectively utilize available technology.

Competencies

1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
2. Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
3. Talent Management: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.
4. Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
5. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
6. Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
7. Impact and Influence: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved. The ability to generate support from others to achieve desired business outcomes. It also involves taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.
8. Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
9. Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
10. Champion of Change: Facilitating the implementation and acceptance of change within the workplace. Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
11. Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
12. Perseverance/Resourcefulness: Accesses and utilizes available resources inside and outside the company.

Supervisory or Managerial Responsibility
Manages 1-10 direct reports and oversees 30-60 individuals within the IT department.

Travel
None

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed, appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
5. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications
Education: Bachelor's degree in Computer Science, required.
Work Experience: Minimum of 5 years of progressive experience in healthcare or academic medicine as a senior IT leader, preferably as a CTO, CSO or CIO required. Prior experience leading software development teams is preferred. Prior experience with EPIC is also preferred.
Special Training, Certification or Licensure: None

Salary Range: $250,000 - $371,000

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.

With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Medical Plans, Dental Plans and Vision Insurance
• Retirement Plan
• FSA and HSA
• Short and Long Term Disability
• Life Insurance and AD&D
• Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
• Paid Time Off Accruals
• Wellness Program
• Legal Plan