Chief of Staff - Muck Rack
New York, NY
About the Job
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack's Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PR's impact on business outcomes.
Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.
To continue to scale our team and our internal operations, Muck Rack is looking for a proactive and highly organized Chief of Staff to work with our CEO/co-founder to continue our rapid growth.
As our Chief of Staff, your primary mission will be to improve strategic alignment and communications within our leadership team and across the company. You will play a pivotal role as a strategic thought partner, sounding board, and trusted confidante to the CEO, influencing key decision-making and strategy.
What you'll do:
- Enhance CEO efficiency, manage company OKRs, facilitate quarterly leadership offsites, and make key meeting agendas
- Assist the CEO in prioritizing and optimizing their time, including preparation for and attendance at meetings
- Hold leadership accountable for task completion to achieve company goals, resolving blockers where necessary
- Facilitate effective communication between company leaders and the CEO, articulating needs, concerns, and ideas
- Identify and address cross-departmental issues, developing solutions to drive company-wide initiatives
- Draft internal communications and prepare presentations on behalf of the CEO
- Undertake ad hoc cross-functional projects and research as required
- Serve as a sounding board for new initiatives, offering insights and strategic guidance
Success Metrics:
- Ensure alignment and achievement of company OKRs
- Enhance CEO efficiency and effectiveness in decision-making and strategic planning
- Drive completion of key initiatives and projects across departments
Preferred Qualifications:
- 5-10+ years of professional experience
- MBA or equivalent experience; prior work in management consulting or strategic roles in high-growth SaaS startups (150+ employees) preferred
- Strong written and verbal communication skills
- Excellent project management and presentation abilities
- Experience working cross-functionally and directly with C-suite executives
- Passion for PR or media industry knowledge is a plus
- High emotional intelligence with natural leadership skills
- Exceptional organizational skills with a keen attention to detail
- Results-driven mindset with a proactive, problem-solving approach
- Trustworthy and reliable team player comfortable operating behind the scenes
- Able to work EST hours
- Willingness to travel on short notice
This role offers substantial autonomy to innovate and achieve goals in a fast-paced, dynamic environment. You will interact closely with the CEO and executive team while making significant contributions to the company's strategic growth and operational excellence.
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- 30 minute focus interview with our CEO
- Panel interviews with several team members
- A 1 hour follow up zoom interview with the hiring manager
- A final presentation
Salary
In the US, the base salary for this role is between $150,000-200,000+, depending on skills and experience. Total compensation for this role consists of base salary, an annual bonus plan, and equity. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever. We're a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O'Reilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
