Child Support Agent (Pool) - Guilford County, NC

Note: This posting is for opportunities in both the Greensboro and High Point offices.

General Statement of Duties
This position works to establish paternity, support, enforce orders and modify orders for children in single parent households, including those where one parent lives in another state.  The position works to enable single parent households and custodians of children to be self sufficient.

Distinguishing Features of the Class
An employee in this class is responsible for investigating and locating the parents of minor dependent children to determine if the parent is capable of contributing to the support of the child. The employee must be familiar with investigative procedures and techniques used in a child support office.  Work requires considerable firmness and tact in dealing with the parents of minors.  A high degree of resourcefulness and the ability to interpret and apply a variety of procedures and regulations is required.  Work is performed under general supervision and is evaluated through reports, conferences and public reaction.