Chinese-Bilingual Office Administrative Assistant - TransGlobal
Monrovia, CA
About the Job
Location: 185 W. Chestnut Ave Monrovia, CA 91016
Hours: Monday to Friday 9:00AM ~ 5:45PM with 45-minute lunch break
About Us
TransGlobal stands as one of the largest insurance general agencies in the US, boasting over 25 offices nationwide. We pride ourselves on delivering an all-in-one financial service platform covering insurance, real estate, lending, investment, retirement planning, and tax services. With a network of over 5000 licensed professionals, we represent top-rated insurance companies offering products tailored to diverse client needs. Visit our website: TransGlobalUS.com.
Why Work for TransGlobal
This entry-level position at our New Business Department touches the basic skills in processing life insurance applications. It also offers opportunities to explore career development within the company.
Responsibilities
- Greet and welcome visitors upon arrival at reception area, direct guests to the appropriate person in the office
- Answer and transfer multiple telephone calls to internal offices; respond to general inquiries
- Clerical tasks including scan documents, photocopy, email correspondence, and other office duties assigned
- Administrative support through data entry using online database, generate weekly report, e-file to cloud system
- Receive, sort, and distribute daily mails and deliveries to recipients in the office
- Ensure front desk area is tidy and presentable for the company's professional image
- Handle sensitive information with the highest degree of integrity and confidentiality
Qualifications
- Bilingual in both Mandarin Chinese and English
- Minimum 1 year of office assistant or customer service is preferred
- Skills in Microsoft Office: Excel, Word, Outlook
- Attention to detail, good organizational skill, professional phone etiquette
- Positive learning attitude, friendly demeanor, polite manner
Benefits for Full-Time Employee
- Comprehensive health insurance (covering medical, dental, vision, and HSA) including spouses and dependents.
- 401(k) plan with employer matching.
- 6 days Paid Sick Leave per year, available to use after 3 months of employment.
- 10 days PTO in the first year, available after 3 months, and increase based on anniversary until reaching a cap.
- Paid holidays, paid jury duty, paid training.
- Starting $3,700 ~ $4,200/mth depend on experience, will raise if pass probation