Cisco VOIP Technician | Secret Clearance at General Dynamics Information Technology

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Suitability:

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Telecommunications, Telecommunications Support, Voice over IP (VoIP)

Certifications:

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Video Teleconference Technician - Cisco VOIP Technician

Join GDIT and be a part of a team that solve some of the world's most complex technical challenges.  NSWC Corona’s IT and Cyber Security services team (ITCSS) is seeking Mid-Level Telecommunications Mechanic from their location in Norco, CA.

 

The ITCSS team provides to NSWC Corona’s IT Division supporting the Navy’s research, development, test, and evaluation process, providing independent assessment. Today, Corona Division is the Navy’s premier independent assessment agent responsible for gauging the warfighting capability of Navy ships and aircraft by assessing weapons and integrated combat systems’ performance, readiness, quality, and supportability throughout the system’s entire life cycle. It also provides critical warfighter support to the Navy and Marine Corps as the range systems engineering agent helping sustain training around the world and serves as the Navy Special Interface Gage technical agent and the measurement and calibration engineering agent to ensure measurement accuracy for today’s precise, high-tech combat and weapon systems.

HOW A VIDEO TELECONFERENCE TECHNICIAN WILL MAKE AN IMPACT

·         Collect, process, and record telecommunications actions within the associated system as delivered through Telecommunications Service N6426724R3003 - FINAL Page 9 of 58 Requests (TSR), emails, and helpdesk calls

·         Provide telephone switchboard operations, helpdesk operations, system troubleshooting and technical support. The Contractor shall provide telecommunications system usage monitoring and recording, system billing development and distribution, and system inventory and audits

·         Provide telecommunications support to include but not limited to: system order construction and validation (circuits, wireless, satellite), programming and configuration Private Branch Exchange (PBX), Voice over Internet Protocol (VoIP), Secure Terminal Equipment (STE), wireless, voicemail, system deployment (desktop, wireless, circuits), and infrastructure maintenance and deployment (copper, fiber, peripheral equipment).

·         Provide local IT/network operations and support services, as well as telecommunications support services within the IT Division in support and execution of Corona Division IT and telecommunications requirements IAW SECNAVINST 5000.36A and DoDI 8100.04

·         Standardize and optimize the design and architecture for the IS and infrastructure of IT Division

·         Identify and coordinate emerging IT solutions and technology integration opportunities

·         Implement innovative industry best practices and technologies that maximize efficiencies and cost savings

·         Develop new systems while migrating infrastructure capabilities to meet mission requirements and improve operational efficiency of customers

·         Plan and deliver IS, infrastructure, and telephony capabilities that scale to meet enterprise demand with the least re-engineering effort possible

·         Facilitate and monitor the integration, interoperability, and synchronization of enterprise-wide IS and infrastructure solutions and services.

·         Perform duties as assigned

WHAT YOU’LL NEED TO SUCCEED:

·         A high school degree, or a GED, and more than eight (8) years of relevant Cisco Voice over Internet Protocol (VoIP) technical support and five (5) years of experience on the day-to-day operations of the VoIP telephone system, including infrastructure (wiring), or

·         A bachelor's degree in a relevant field and five (5) years of relevant Cisco Voice over Internet Protocol (VoIP) technical support, and experience on the day-to-day operations of the VoIP telephone system, including infrastructure (wiring), or

·         Master's Degree in a relevant field

·         SECRET Clearance is required

·         US Citizenship Required

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

The likely hourly rate for this position is between $27.42 - $37.10. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA CA Norco

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.