Citrix (NetScaler) /VDI Engineer - Diverse Linx
Tampa, FL
About the Job
Job Title: Citrix (NetScaler) /VDI Engineer
Location: Remote
Duration: Fulltime
Job Description:
IT Service Administrator specializing in Atlassian administration. In this role, you will maintain and improve our Atlassian suite of tools, ensuring efficient functionality and flawless user experiences across our organization. Your expertise will support our teams' collaboration and project management efforts.
Lead, configure, and customize the Atlassian tools, including Jira, JSM, Confluence, Opsgenie and related plugins, to align with organizational requirements.
Collaborate with cross-functional teams to gather and scope project requirements.
Design and implement custom workflows, fields, screens, and automation to optimize processes and support business needs.
Build a playbook to demonstrate the capabilities of Atlassian/Jira to the business users.
Build and maintain documentation, guidelines, and standard methodologies for the Atlassian tools and related processes.
Maintain Atlassian environment to best practice standards around security groups, permissions, schema configurations, and backups.
Create dashboards based on business requirements, troubleshoot Atlassian related issues, and generate reports to provide tool usage and performance insights.
1-3+ years of experience as an Atlassian Administrator or in a similar role, with hands-on experience in configuring and customizing.
Proven understanding of IT service management concepts and standard processes.
Experience with Atlassian tool integration and plugin development is a plus.
Time management skills to balance ongoing administrative tasks with project-based work.
Ability to work effectively within a team and with minimal supervision.
Experience working in scrum or agile teams.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Location: Remote
Duration: Fulltime
Job Description:
|
| ||
|
| ||
|
| ||
|
| ||
|
| ||
|
|
Lead, configure, and customize the Atlassian tools, including Jira, JSM, Confluence, Opsgenie and related plugins, to align with organizational requirements.
Collaborate with cross-functional teams to gather and scope project requirements.
Design and implement custom workflows, fields, screens, and automation to optimize processes and support business needs.
Build a playbook to demonstrate the capabilities of Atlassian/Jira to the business users.
Build and maintain documentation, guidelines, and standard methodologies for the Atlassian tools and related processes.
Maintain Atlassian environment to best practice standards around security groups, permissions, schema configurations, and backups.
Create dashboards based on business requirements, troubleshoot Atlassian related issues, and generate reports to provide tool usage and performance insights.
1-3+ years of experience as an Atlassian Administrator or in a similar role, with hands-on experience in configuring and customizing.
Proven understanding of IT service management concepts and standard processes.
Experience with Atlassian tool integration and plugin development is a plus.
Time management skills to balance ongoing administrative tasks with project-based work.
Ability to work effectively within a team and with minimal supervision.
Experience working in scrum or agile teams.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx
