CIU Manager - J T Becker & Co Inc

Join our team as a CIU Manager!

Becker & Company is seeking a passionate and dedicated CIU Manager to join our team focusing on a diverse range of in-house investigative responsibilities for national insurance claim assignments. You'll play a critical role in overseeing a diverse array of claim assignments, including workers' compensation, suspected fraud, liability cases and more. Your work will directly contribute to mitigating expenses for our clients and delivering high-quality results.

The CIU Manager will be responsible for overseeing investigative assignments from start to finish, ensuring a seamless a workflow and timely delivery of accurate final reports. Work closely with field investigators, providing guidance and support to ensure top-notch performance and adherence of client requirements.

What You'll Do:

• Lead with Precision: Assign cases to field investigators based on geographic location, budgetary guidelines, and cost containment principles.
• Drive Results: Take charge of in-house investigations when needed, gathering critical information to drive successful assignment outcomes.
• Cost Management: Oversee time sheets/invoices from field investigators to manage costs and ensure accuracy
• Quality Assurance: Provide investigative material to the reporting department upon assignment completion. Review and edit assignment reports to ensure they meet the highest standards of accuracy and completeness.
• Client Interaction: Serve as a point of contact for clients, providing regular updates and ensuring their needs are met with urgency and professionalism.
• Document: Enter constructive feedback on field investigator performance, communication, and timeliness using the company's shared operating system.

What We're Looking For:

• Excellent written and verbal communication skills
• Proficiency in Microsoft Word, Outlook, and data/video uploads.
• Strong case management and organizational skills with the ability to supervise and motivate a team of field investigators.
• Have an eye for accuracy and a commitment to delivering high-quality work.

This is a full-time position based in our Bridgeville office with the option of a hybrid schedule after 90-days. We offer a comprehensive benefits package, including PTO, 401(k), healthcare, and more. Becker & Company, with 30 years of experience, is a nationwide provider of investigative services to the property and casualty insurance industry. We are committed to employing individuals who excel in their work and enjoy contributing to our success.