Claim Analyst III (Policy Aggregate) - American International Group

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst III (Policy Aggregate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

This position is responsible for analyzing policy limits and the application of the limits to claims.

The team ensures claim payments are within the policy limits and reports any impairments to adjust reserves. This position will work with various claim teams to review coding of claims to ensure they meet the policy coverage. Additionally, the candidate will work with TPA’s to review potential policy impairment and resolutions.

Key responsibilities:

• Handles all assigned files according to Best Practice/Procedural guidelines.
• Maintains database to reflect the most recent file activity. 
• Researches, understands, and applies Aggregate Rules that relate to each file/request.
• Monitors case financial development and settlement to ensure that Aggregate Limits are preserved.
• Reviews and Releases, within established guidelines and authority, Indemnity and Legal payments
• Identifies Potential benefits and pursues required corrective activity with appropriate contacts, post Benefit on resolution.
• Prepares for and attends claims financial review sessions as requested.   
• Oversees Aggregate Limit application for all aggregated coverage types; acts as subject matter expert.
• Completes assigned transaction reviews, for daily SARBOX Audit Review Assignments
• Provides customer service assistance to outside organizations and AIG Claim Operation management on Request.
• Promotes/fosters a strong and improving relationship between claims and recovery personnel and all clients.
• Promotes ongoing knowledge improvement regards Aggregate applications and interpretation.

What you'll need to succeed

• Advanced working knowledge in Microsoft office including excel and word.
• Preferred active Adjuster License and insurance knowledge.
• Ability to analyze complex data to assess compliance with policy limits.
• Strong interpersonal skills with all levels of internal and external customers/inquiry.
• Demonstrate superior communication skills and the ability to document finding to support aggregate impairment review and Sox findings.
• Advanced organizational skills to maintain standardized reporting and documentation.
• Capable of critically evaluating data to derive meaningful, actionable resolutions.
• Ability to work under tight deadlines and flexibility of changing priorities.

#LI-AIG #claimsprofessionals #claims #claimsadjuster

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.