Claim Associate, Liability - CCMSI

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.    

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

Liability Claim Associate - Hybrid Opportunity

Are you looking to launch a rewarding career in property and casualty claims while gaining hands-on experience with a supportive team? CCMSI is seeking a Liability Claim Associate to join our growing team. This position offers excellent growth potential, including promotion to Claim Representative and opportunities for advancement into more complex claims handling.

Position Highlights:

• Hybrid schedule after the initial training period
• Hours: Monday - Friday, 8:00 AM to 4:30 PM
• Will be required to pass the Texas Adjuster License Exam if not already licensed

Key Responsibilities:

• Learn the fundamentals of handling property & casualty claims with a focus on liability claims.
• Manage a caseload of small complexity claims, gradually progressing to more complex cases.
• Provide administrative support to the claims team while developing skills necessary for handling claims independently.
• Ensure quality claim service and meet corporate claim standards as perceived by CCMSI clients.
• Utilize Microsoft Office Suite (Excel, Word) and other tools to track and report on claim activities.

Growth Potential:

• This position offers a career path to a Claim Representative role within.
• After 2 years, candidates may qualify for the P&C LevelUp program, enhancing claim-handling complexity and career development.
• Ideal for career-minded individuals interested in becoming Liability Adjusters, with strong opportunities for long-term growth in the insurance field.

Preferred Skills:

• Excellent oral and written communication skills to interact with clients and team members.
• Customer service experience and a problem-solving mindset.
• Proficiency in Microsoft Excel and other Microsoft Office tools.
• A desire to learn, grow, and be part of a collaborative team environment.

Join CCMSI and embark on a rewarding career path with plenty of opportunities for learning and advancement! If you’re driven to succeed and eager to build a career in claims handling, we want to hear from you.

1. Provide support to claim staff.
2. Set up property damage appraisals.
3. Set up car rentals.
4. Summarize correspondence in the claim log notes as wells as file it in the appropriate claim, as directed by the designated claim adjuster.
5. Photocopy claim documents, as needed as well as save documents into Claim Documents.
6. Attach and summarize police reports.
7. Process Documents in the Document Queue when needed.
8. Process Bills in the Bill Queue as directed by the designated claim adjuster.
9. Complete ISO indexing on BI claims.
10. Review and release payments as directed by the designated claim adjuster.
11. Compliance with service commitments as established by the team.
12. Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required. 
• Ability to operate general office equipment and perform clerical duties.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• Discretion and confidentiality required. 
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience                                                       

Associates degree or two year’s related business experience required.

Knowledge of medical terminology preferred.

Computer Skills             

Proficient using Microsoft Office programs such as Word, Excel, Outlook, etc.

Certificates, Licenses, Registrations  

TX or IL Property & Casualty adjuster’s license preferred but not required

 *Will be required to pass the Texas Adjuster License Exam if not already licensed

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

#CCMSICareers #CCMSIDanville #EmployeeOwned #ESOP #GreatPlaceToWorkCertified #InsuranceCareers #LiabilityClaims #HybridWork #JoinOurTeam #CareerGrowth #ClaimsAdjuster #DanvilleILJobs #PropertyAndCasualty #InsuranceJobs #NowHiring #IND456