Claims Analyst at Gellert Global Group

Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike.

GGG is seeking a self-motivated and results oriented Inventory Claims Coordinator to handle all aspects of transportation, warehouse, and supplier claims. In this role, the successful candidate will interact and communicate with all internal departments, external vendors, and customers to mitigate, remedy, and minimize potential losses.

Responsibilities include but not limited to:
• Communication with external vendors as follows:

• Steamship liners – for issues that may occur during ocean travels
• Truck carriers – for discrepancies and issues during deliveries to customers and other warehouses
• Warehouses ensure accuracy of stored inventory by reconciling monthly inventory reports
• Suppliers – for issues regarding manufacturing/production process

• Enter and track claims in internal system
• Research and analyze incidents in order to determine validity of claim and potential loss
• Evaluate and recommend timely settlement and claim resolution to management
• Identify and gather all relevant information including documentation and applicable invoices to submit for a formal claim statement
• Provide guidance and instruction to vendors on corrective action measures
• Generate reports and conduct trend analysis to identify repetitive patterns with external clients
• Work cross-functionally to mitigate loss of old, surplus, and out of date inventory with salvaging efforts
• Process Certificate of Liability Insurance requests and maintain database
• Assist AR with customer deductions related to shortages, damages, overages, returns, and rejections
• Coordinate with Logistics to assist in the movement of (damaged) product
• Provide updates on progress regarding incidents to all parties involved

Qualifications:
• Bachelor's degree or an equivalent combination of education and claims processing experience
• One to three years of experience handling cargo claims preferred
• Excellent written and oral communication skills
• Proficient with Microsoft Office; advanced Excel a must
• Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment
• Must be detail-oriented and organized and possess good time management skills
• Creative problem-solving skills
• Exposure to Accounts Receivable is a plus

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts
• Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program
  • Work-Life Balance: Paid-time off, parental leave, flexible work schedules (subject to your location and role)
  • Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events

The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr@gellertglobalgroup.com.

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