Claims Coordinator - FP Property Restoration
Miromar Lakes, FL 33913
About the Job
About FP Property Restoration
FP Property Restoration is a full-service emergency clean-up, restoration, and repair company that provides urgent emergency-response services that scale to the level of damage and disaster. We also specialize in damage mitigation for individual residential and commercial properties throughout Florida and beyond.
JOB DESCRIPTION
Summary/objective
The Business Development Manager"s primary function is engaging in outside business development, this includes participating in trade shows, after-hour networking events, door-to-door canvassing, and following up on current customer needs. This position focuses on multi-family properties, adjusters, hospitality properties and managers, the medical industry, and construction companies.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Identifies opportunities, plans executes, and measures results, including the tracking of leads.
- Actively markets to new potential FP clients/relationships.
- Maintains and builds existing customer relationships in specific channels
- Develop and execute customer retention programs to meet the objectives around the growth of customers and revenue.
- Manages prospective customer activities related to development programs and demonstrates a strong business sense in approaching complex issues.
- Coordinates delivery of customer service.
- Performs follow-up with existing accounts and/or active production.
- Sells and networks at tradeshow events and conferences.
- Maintains a high level of customer service.
- Develops marketing campaigns to generate traffic throughout the portfolio while working within set budgets.
- Documents lead generation, activity, sales tracking, and analysis through the CRM system.
- Performs competitive market analysis.
- Administers marketing program/campaign development, execution, management, and analysis.
- Coordinates and manages all activities related to tradeshow/conference activity alignment of projects and daily activities with the Director of Business Development and Regional Leadership.
- Weekend Availability if Natural Disaster Occurs
Competencies
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them as appropriate
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
Work environment
Office and administrative environments
Residential and commercial work sites
Physical Demands
Prolonged periods of sitting in vehicles and at a desk
Must be able to lift at least 15 pounds at a time
Exposure to standard work site environments
Travel required
Minimum travel outside the immediate operating area may be required
Required education and experience
- At least five years of related experience in a Business Developer Management level role within the Disaster Restoration Industry
Preferred education and experience
- BA in business management
- Five or more years experience as a Business Development Manager equivalent level role
- IICRC certifications in Water, Fire, and Mold restoration
- Management-related certifications and/or training
Business Development Manager's performance matrix is based on the following
- Top-line revenue and revenue growth
- Net profit
- Client/customer satisfaction
- Employee recruitment and retention
- Maintaining Industry best practices and technology adoption
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The pay range for this role is:
21 - 25 USD per hour(Main Office)
PI250268714
Source : FP Property Restoration