CLAIMS SPECIALIST - JBS USA

Claims Specialist

Purpose and Scope/General Summary: The JBS Pork team is looking for a Claims & Deductions Specialist. This person will respond to notifications of discrepancies reported by customers, truck lines, plant personnel, sales, field reps, customer service, etc. These notifications may be in regard to product integrity, quality, damage and/or count discrepancies. It is the role of the Claim Specialist to act as mediator between outside parties and internal personnel to resolve issues in an efficient and effective manner while being able to sustain good relationships with all parties.

Responsibilities:

• Demonstrate strong customer service with ability to make decisions to mitigate losses quickly.
• Communicate with a sense of urgency to customers, carriers, and plants via phone and email.
• Investigate root cause of claims (transportation, plant, sales, customer error etc.)
• Acquire required documentation needed to determine liability quickly.
• Review documentation and determine if the parties involved have provided the required information to process a claim.
• Gather data and relay it to sales teams to problem solve for customer accounts.
• Enter claims in SAP to be processed.
• Ability to process all claims, deductions and customer DSO in designated time frames.
• Other duties as assigned

Qualifications:

• Associate's or Bachelor’s Degree in Finance, Accounting, Business, Economics or related field preferred
• Excellent and professional communication skills (verbal and written).
• Self-driven to learn and adapt quickly.
• Motivated team player.
• Ability to work in multiple types of computer systems.
• Extremely organized with ability to multitask.
• Determined to work projects through to completion even when outside the scope of the department.
• Prior experience handling customer accounts as i.e.; accounts receivables, claims, deductions and DSO preferred.
• Understands cash application processes in order to assist customer accounts preferred.
• SAP experience preferred
• Can perform the functions of the job with or without a reasonable accommodation

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: sick leave, vacation, and 6 company observed holidays;
• 401(k): company match begins after the first year of service and follows the company vesting schedule;
• Base salary range of $21-$23/hr; and

For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate’s relevant experience, qualifications, skills, competencies, and proficiencies for the role.

This position does not have an application deadline. We will continue to recruit until the position has been filled.

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim’s, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE/Vets/Disability