Classified Computer Technician - DOEC - Caddo Parish School District

Job Title:               Computer Technician

Job Code:              855

Grade:                    G

Department:         Information Technology

Prepared By:        Mark Allen

Prepared Date:     February 3, 2017

Approved By:      Aloysius Graham

Approved Date:   February 3, 2107

SUMMARY

Troubleshoots and diagnoses problems; repairs and installs computer equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Repairs and maintains computer equipment at the school sites.

Provides technical support over the telephone.

Assists with network installations and cabling.

Assists with dismantling and reassembling computers on site.

Performs diagnostic tests on computer equipment.

Installs computer workstations.

Maintains a safe and orderly work area within the shop.

Ability to organize to ensure completeness of assigned tasks.                                                                               

Ability to work tactfully and harmoniously with staff, schools, agencies and the public. 

Neat, well groomed, appropriately dressed appearance.

Performs other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Two-year college degree or vocational school training in a professional, specialized or general field with professional certification; one to two years job-related experience; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write grammatically correct reports and correspondence. Ability to speak effectively before groups of employees using good grammar.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel objects, tools, or controls. The employee is occasionally required to stand and walk.  The employee must frequently lift or move moderate weight.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PROFESSIONAL CONDUCT

Employee acknowledges that he/she is required to maintain a high standard of professional conduct.  Breach of said professional conduct includes but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary to CPSB policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system.

CHAIN OF SUPERVISION

Technical Services Manager, Information Technology

Director of Information Technology

TERMS OF EMPLOYMENT

260 days