Clerical Assistant - American Technology Consulting
Indianapolis, IN
About the Job
A Day in the Life:The essential functions of this role are as follows:• Prepare correspondence, maintaining reference and resource materials andupdating files, forms, and reports.• Prepare a variety of periodic statistical, informational and /or work activityreports.• Compute and record information, such as records or reports.• Accurately maintain and organize office files.• Properly sort and deliver mail.• Prepare information and take notes for meetings as needed.• Direct incoming correspondence to the appropriate individual.• Completes data entry and prepares reports in Excel on a variety of processes.The job description is not designed to cover or contain comprehensive listing ofactivities, duties or responsibilities that are required of the employee. Otherduties, responsibilities and activities may change or be assigned at any timewith or without notice.What You’ll Need for Success:You must meet the following requirements to be considered for employment:• General knowledge of office administration functions.• Specialized knowledge of the procedures involved in applying policies,programs and activities of the department as well as working knowledge of otherrelated agency programs and other department within same agency.• Specialized knowledge of available records and resource material and anability to trace required information.• Basic knowledge of computer procedures.• Ability to effectively communicate.• Ability to pay attention to details and prioritize work.• Ability to establish cooperative work relationships.• Knowledge of and ability to use Microsoft Office to include Word, Excel,PowerPoint, and Outlook.Supervisory Responsibility/Direct Reports:This role may serve as a team lead of an assigned work group.Difficulty of Work:Your work will be within generally accepted management guideline on intricateadministrative or procedural guidelines. Guidelines are complex and interrelatedwith agency mission, budget and/or public relations. Your work involvesstandardized operations requiring application of pertinent agency policies,laws, and regulations to specific varying cases.Responsibility:Your will exercise independent judgement in functioning as sole technicalsupport position within specialized area. This individual makes decisions anduses judgement in solving problems and in determining procedures for unusualcases. Due to the high degree of independence, the clerical assistant isresponsible for accuracy or records, files, forms, reports, and technicalinformation disseminated: therefore, errors in work or faulty judgment can causesubstantial embarrassment and delay both in the agency and in other agencies.Specific tasks and functions are not reviewed: however, work is reviewed interms of overall efficiency and smoothness of operations.Personal Work Relationships:You will work with employees in their own department as well as otherdepartments within the agency. You will also work with the public to interpretpolicy and procedures and maintain coordination.Personal Work Relationship:This individual will be expected to partner with agency personnel and relatedstakeholders working towards completion of assigned functions. Exceptionalcustomer service is provided to agency partners and/or the public.Physical Effort:This role performs work in an environment were sitting for extended periods oftime could be expected.Working Conditions:This role performs work in a standard office environment.Competencies:• Acquiring Information• Diving for Results• Attentive Listening• Prioritizing and Organizing Work
Source : American Technology Consulting