Clerical - Insurance - All Medical Personnel

Accurately enter insurance information into computer system.

Responsible for pre-certification/ authorization and insurance verification for all patients.

Research, follow up and resolve open & pending authorizations in a timely manner

Calculate cash estimates for patients on upcoming visits/ procedures.

Contact patients regarding financial obligations.

Documents activity in the patient accounts.

Concisely, precisely and accurately document all information.

Maintain clear communication with patients as well as insurance companies.

Answer phone for incoming calls, make outgoing calls and assist Call Center as needed.

Maintain strict confidentiality of patient and center related business.

Obtain prior authorization for procedures.

Scanning medical documents into patient accounts

Process superbills and insurance EOBs.Qualifications:

Minimum of 1 year of insurance verification experience, health education, patient navigation, and/or health clinic patient assistance field.

Intermediate experience with MS Word, MS Excel, MS Outlook.

Knowledge of CPT, ICD-9 and ICD-10 Codes.

Strong understanding of benefits investigating; deductibles, coinsurance, out of pocket expense & benefit exclusions.

Ability to effectively handle multiple responsibilities simultaneously in a deadline driven environment.

Excellent verbal, written communication and interpersonal skills.

Ability to work independently and as part of a team and take on new tasks.

Attention to detail.

Ability to exhibit a high level of confidentiality.

Basic knowledge of dental and vision insurance verification.

Experience working with eClinicalWorks is a plus!

Please reference Job number: 186369