Clerical Specialist / Customer Service - SUNSHINE ENTERPRISE USA LLC

Company Overview: Our client is seeking a dedicated Clerical Specialist / Customer Service professional to support the Clerks’ Office and Records Rooms across various divisions, including Civil/Family Domestic, Criminal, and Family/Juvenile. This role involves performing essential clerical functions and delivering excellent customer service in a fast-paced legal environment.

 

Position Summary: The successful candidate shall have at least 3 years of experience in clerical and customer service roles, with a strong understanding of legal terminology and procedures.

 

Position Responsibilities

·        Performs highly responsible and difficult clerical assignments (e.g., memos, letters, data entry of court case information, vital statistic documents and spreadsheets, etc.)

·        Assists customers by processing requests by mail, phone, and in person

·        Entry of court case information into the court's case system, Odyssey.

·        Performs Other tasks as assigned

Minimum Qualifications and Necessary Attributes

• High school diploma or GED equivalent.
  
• At least 3 years of clerical and customer service experience, with strong multitasking skills, file maintenance abilities, and attention to detail.
  
• Knowledge of the legal arena and the ability to perform at a high level with minimum supervision
  
• The ability to meet required deadlines
  
• Proficiency in learning and navigating new software systems efficiently.
  

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

The successful candidate shall have at least 3 years of experience in clerical and customer service roles, with a strong understanding of legal terminology and procedures.