Client Account Manager - SMH Business Services

Our company is a forward-focused business development firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry Level Account Manager team has enriched our atmosphere and culture. We are looking for an entry-level professional who enjoys connecting with consumers and team members alike. Our entry-level Client Account Manager should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time! 

After training, Client Account Manager's responsibilities will include:

• Initiate contact with consumers, providing friendly and helpful answers to their product inquiries
• Work closely with customers to service their needs and complete the sales process
• Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.
• Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention
• Create purchase orders and mediate the onboarding with the client and the consumer
• Generate new accounts and successfully add them to the CRM with timely responses to all account questions
• Eagerly participate in additional training and skills advancement opportunities.

Skills we are looking for in our Client Account Manager:

• 1-2 years in a customer service role, with success and ease in negotiating and upselling 
• A friendly and good-natured professional who prioritizes positive relationships 
• Quick and efficient with the ability to manage multiple tasks simultaneously
• Top tier communication skills with an outgoing and friendly personality
• Thrives in a challenge and stays calm under pressure

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