Client Account Representative - Libra Solutions
Las Vegas, NV 89147
About the Job
The Client Funding Account Manager is responsible for processing and underwriting client funding requests from clients who have an active personal injury case or their representing attorney. The Client Funding Account Manager will also be responsible for statusing open client fundings cases with law firms. The Client Funding Account Manager will build a rapport with attorneys and their clients.
Responsibilities:
Responsibilities:
- Entering requests into the client funding system.
- Underwrite client funding cases with the law firm.
- Obtain client funding disbursement information.
- Create the client funding agreements with complete accuracy.
- Send disbursement packet to Accounting.
- Build rapport with attorneys and status cases.
- Meet weekly and monthly targets consistently.
- Be able to write with professionalism in the form of emails, faxes, and outgoing mail to law firms and their clients.
- Ensure that client funding requests are received in a timely manner and are applied with complete accuracy.
- Work with clients and their attorneys and be able to problem solve customer service issues.
- Communicate effectively on the phone with confidence.
- Achieve quarterly measurements and incentive goals.
- High School or GED required, some college preferred.
- Must have knowledge of the personal injury market.
- 3 years’ experience working in the medical or legal fields.
- Strong verbal and written communication skills.
- Attention to detail.
- Able to work quickly and accurately under tight deadlines.
- Ability to demonstrate appropriate interpersonal communication skills.
- Proficient in Windows system and Microsoft Office; proficiency with Microsoft Excel.
- Ability to type 45 wpm.
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Source : Libra Solutions