Client Accounts Receivable Manager - Hybrid - Devereux Advanced Behavioral Health

Are you a Servant Leader who excels in teamwork and problem-solving? Ready to use your skills in a role that offers both independence and collaboration? Join our Devereux Accounts Receivable Team and make an impact!

Being a Client Accounts Receivable Manager has its Advantages.

You will work with other dedicated professionals who share your passion for helping individuals in need. This opportunity will offer you:

• Hybrid Schedule (work from home with occasional travel to the Villanova, PA site)
• Career Development through our Devereux ASCEND Program*
• Great Benefits with ample time off
• An opportunity to work with and provide consultation to professionals and build relationships at one of the largest advanced behavioral health non-profits in the industry
• A great atmosphere with a mission-driven culture that supports others that have extra-ordinary needs

The Client Accounts Manager will support and assist team members, programs and clients as an initial resource and subject matter expert and, work directly with provider reps in resolving any items, preventing proper claims payment.

Essential functions and responsibilities: 

• Create A/R systems and communication plans for Northern Region billing functions; Monitor and analyzes monthly accounts receivables building strong relationships with funding agencies and other payers that foster strong business relationships.
• Performs an analysis of all funders to facilitate rebilling, collection, and identify problems that may positively or negatively impact Devereux's cash position
• Monitor and report on all A/R billing, correspondence and trends to upper management and center leadership staff on a monthly basis.
• Provide daily supervision, mentorship and evaluate billing performance of a team of Accounts Receivable analysts that manage average $20M of revenue monthly;
• Identify trends and problem areas and initiate support to Accounts Receivable staff to affect improvements in accounts receivable management and collection results.
• Assure that bills are issued on a timely basis; revenue is recorded properly and reflects services rendered, and claim denials are corrected and reprocessed accurately and timely
• Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements

Devereux Advanced Behavioral Health’s Northern Region A/R team focuses its efforts on Servant Leadership and delivering the best possible experience to our exceptional employees. This position reports to the National Director of Accounts Receivable, and supports Accounts Receivable programs as needed, located in 11 states.

Interested in advancing your career? Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment!  Learn more Devereux ASCEND Career Accelerator Program   

• Bachelor’s degree in Business Administration/Accounting, or equivalent work experience may be substituted.
• Minimum of 5 years’ experience in Accounts, Receivables, required experience in a health care or behavioral health environment, along with 3 years of supervisory or management experience for a group larger than 10 staff.
• Knowledge of State Medicaid plans, specifically Pennsylvania Medicaid, New Jersey Medicaid, Health choices and other third-party billing processes.
• Familiarity with regulatory and compliance requirements and statutes.
• Experience with automated billing systems.
• Proficient in Word Processing, Excel and Database Management. Strong analytical, writing and oral presentation skills.
• Must be able to direct and control regionalized billing and record keeping functions.
• Ability to work independently, adapt to rapidly changing demands, and also collaborate and communicate with co-workers/departments/centers to increase efficiency and enhance the team’s time management, meet established deadlines, and identify and prioritize multiple tasks to assure timely completion.