Client Coordinator - Aloha TLC Home Care, LLC

Position: Care Coordinator
Location: Kamuela, Hawaii
Company: Aloha TLC Homecare
Pay: $18.00 per hour to $20.00 per hour

Requirements:

• Valid driver's license, reliable and insured vehicle, and okay with driving.
• Excellent communication skills; written, reading, and speaking.
• Willingness to undergo training for the position.
• Strong organizational and multitasking abilities.
• Demonstrated leadership and management skills.
• Proven ability to take initiative.
• Passion for the home care industry and commitment to quality service.

Responsibilities:

• Oversee day-to-day office operations and ensure a smooth workflow.
• Manage schedules, interviews, training, meetings, appointments, and office calendars.
• Conduct home visits and client assessments at their homes.
• Train and perform meet and greets at clients' homes.
• Coordinate care for those discharged from the hospital. Work with hospitals to transport clients to their appointments and procedures.
• Coordinate caregiver schedules and training. Collaborate with families regarding clients' care and care plans.
• Assist with checking and verifying hours and schedules for payroll, as well as distributing paychecks.
• Go out to perform community outreach and meet with referring agencies.
• Act as a liaison between clients, caregivers, and upper management.
• Respond promptly and professionally to inquiries via phone, email, and in-person.
• Participate in training programs and ensure all employees are well-equipped for their roles.
• Provide leadership and guidance to employees.
• Foster a positive and collaborative work environment.
• Take proactive steps to address challenges and improve office processes.
• Identify opportunities for efficiency and implement solutions.
• Demonstrate a genuine passion for the home care industry and a commitment to enhancing the lives of clients.
• Willingness to cover shifts/emergency shifts.

Qualifications:

• High school diploma or equivalent (bachelor's degree preferred)
• Previous experience in office coordination or related roles
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to adapt to a dynamic and fast-paced work environment.