Client Development Manager - Shyft Group
Charlotte, MI
About the Job
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Client Development Manager | The Shyft Group (SV) | Charlotte, MI (SV)
Regular Employee | Salary Exempt
Who we are
At The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan® RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Client Development Manager (Remote) for Spartan RV Chassis, a brand within our Specialty Vehicles™ division based at our new, state-of-the-art manufacturing facility in Charlotte, MI, you will enjoy being the primary customer-facing member for our leasing customer account segments.
Your main focus will involve building and maintaining executive-level relationships and strengthening account partnerships with leasing customers through promoting Utilimaster's/The Shyft Group's value proposition with a consultative sales approach. Your success will be measured based on retention and profitable growth within the assigned customer accounts.
Additionally, you will be expected to grow sales by developing relationships learn about customers' applications, anticipate customer needs, recommend product options, and best practices, and provide prompt responses and resolution to customer complaints.
Maintain organized filing systems, office supplies, and assist with various projects as needed
What you'll do
What you need to be successful
Client Development Manager | The Shyft Group (SV) | Charlotte, MI (SV)
Regular Employee | Salary Exempt
Who we are
At The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan® RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Client Development Manager (Remote) for Spartan RV Chassis, a brand within our Specialty Vehicles™ division based at our new, state-of-the-art manufacturing facility in Charlotte, MI, you will enjoy being the primary customer-facing member for our leasing customer account segments.
Your main focus will involve building and maintaining executive-level relationships and strengthening account partnerships with leasing customers through promoting Utilimaster's/The Shyft Group's value proposition with a consultative sales approach. Your success will be measured based on retention and profitable growth within the assigned customer accounts.
Additionally, you will be expected to grow sales by developing relationships learn about customers' applications, anticipate customer needs, recommend product options, and best practices, and provide prompt responses and resolution to customer complaints.
Maintain organized filing systems, office supplies, and assist with various projects as needed
What you'll do
- Spearhead strategy development for customers through examining and researching historical, market, and purchasing trends and the competitive environment
- Increase top line revenue, maximize margins, and increase market share through developing and executing strategic account plans and strategies
- Examine metrics and tools to identify new ways to acquire and retain target customers
- Create a competitive advantage by linking customer goals to product solutions
- Gain a deep understanding of our value proposition and concentrate on value-added selling
- Partner with customers to identify and develop effective client management strategies
- Clearly define customer fleet and business goals and manage the quote process
- Ensure that your sales approach aligns with customer business goals
- Partner cross-functionally to provide best-in-class consulting and service to our customers
- Coordinate build and delivery dates with sales and engineering
- Proactively resolve and prevent client issues
- Identify trends that might negatively impact customer satisfaction
- Manage relationships and achieve goals by preparing projections for your accounts
- Research industry publications and attend trade shows to identify trends and new products
What you need to be successful
- Bachelor's Degree in Business, marketing or a discipline, or equivalent combination of education and 5 years' of sales experience working with strategic or national accounts.
- 3+ years of sales and/or account management experience
- Growth minded with a hunter mentality
- Ability to maximize results by systemically managing an account plan
- Versed in maxi
Source : Shyft Group
