Client Development Manager - Shyft Group
Charlotte, MI
About the Job
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Client Development Manager | The Shyft Group (SV) | Charlotte, MI (SV)
Regular Employee | Salary Exempt
Who we are
At The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan® RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Client Development Manager (Remote) for Spartan RV Chassis, a brand within our Specialty Vehicles™ division based at our new, state-of-the-art manufacturing facility in Charlotte, MI, you will enjoy being the primary customer-facing member for our leasing customer account segments.
Your main focus will involve building and maintaining executive-level relationships and strengthening account partnerships with customers through promoting The Shyft Group's value proposition with a consultative sales approach. Your success will be measured based on retention and profitable growth within the assigned customer accounts.
Additionally, you will be expected to grow sales by developing relationships learn about customers' applications, anticipate customer needs, recommend product options, and best practices, and provide prompt responses and resolution to customer complaints.
What you'll do
Client Development Manager | The Shyft Group (SV) | Charlotte, MI (SV)
Regular Employee | Salary Exempt
Who we are
At The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan® RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Client Development Manager (Remote) for Spartan RV Chassis, a brand within our Specialty Vehicles™ division based at our new, state-of-the-art manufacturing facility in Charlotte, MI, you will enjoy being the primary customer-facing member for our leasing customer account segments.
Your main focus will involve building and maintaining executive-level relationships and strengthening account partnerships with customers through promoting The Shyft Group's value proposition with a consultative sales approach. Your success will be measured based on retention and profitable growth within the assigned customer accounts.
Additionally, you will be expected to grow sales by developing relationships learn about customers' applications, anticipate customer needs, recommend product options, and best practices, and provide prompt responses and resolution to customer complaints.
What you'll do
- Grow sales by developing relationships, learning about the customer applications, anticipating the needs of the client, and recommending product options/best practices
- Clearly understands the value proposition and able to articulate and concentrate on value added selling
- Develop an in-depth understanding of each client and clearly define their fleet goals and business objectives
- Successfully executes company consultative-sales approach that ensures alignment with client's business goals and objectives
- Develops and maintains an effective ongoing working knowledge of the company's and client's systems and processes
- Works with the client and other internal departments to identify and develop effective client management strategy
- Researches the industry by reviewing industry publications, attending trade shows, etc. to identify trends and/or new products
- Provides accurate information and consultation to clients
- Prepare projections for assigned accounts and uses the projections to proactively manage client relationships and achieve targeted goals/objectives
- Identifies "decision maker(s)" and others who can influence the decision-making
- Establishes and maintains relationship with these individuals
- Acts as voice of the client advocate to develop data relative to marketing trends, competitive products, and pricing
- Submits marketing intelligence to sales management
- Collaborates across all functional groups (engineering, operations, sourcing, etc.) to provide best-in-class consulting and service to clients
Conduct and be responsible for conference calls, client visits, and resulting action items - Anticipates and takes appropriate action to avoid issues
- Aids in the resolution of complex problems or issues
- Conducts a review of issues to proactively identify trends which may adversely impact clientBBTECH_R
Source : Shyft Group
