Client Executive 1 (Multi-client) - Sodexo

Unit Description

Put your passion for people to work and make a real impact. 

Sodexo is Growing!  We are seeking a Client Executive to oversee Environmental Services and Patient Transport for Novant Health in NC. This is new business growth and will oversee a team of 15 managers at 5 locations, managing $15.5M in volume and requiring 80% travel. This district manager role will have overall leadership and responsibility for client relationships, oversight of the assigned contract and Sodexo success at the account.  This position is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Please note: this individual will need to travel between the site locations so a valid license is required and an acceptable driver’s license record check is required. This will allow them to supervise operations at multiple sites and provide support as needed. The successful candidate will have previous director level experience from a custodial healthcare background.  

The successful candidate:

• Owns and drives the operational excellence commitment of Sodexo and the client as it relates to our EVS and Patient Transport services.
• Ensures that any individual performing a task has the competence to do so without putting the health and safety of themselves or others at significant risk. Behaviors include:
  • Working as a team for safety  
  • Communicating Effectively for Safety  
  • Managing Safety Risks  
  • Optimizing Human and Environmental Factors  
  • Recognizing, respond and reporting incidents 
• Sets operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Creates a continuous quality improvement culture that will enable the operation to be more efficient.
• Drives change and creates a culture where change is embraced and operationalized. Brings innovation to client organization through deployment of Sodexo healthcare programs and brand. 
• Develops rigorous plans to continually enhance employee engagement and recognition.
• Analyzes data such as workforce planning, employee engagement, etc. to engage in data driven decision making around talent.
• Creates a culture of continuous learning and development.
• Drives a clear culture of performance management accountability across the business. 
• Leadership and execution of Sodexo operating strategy to support an inclusive workplace.

Benefits:

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.