Client Experience Associate - ADECCO
Newton, MA 024652005
About the Job
Client Experience Associate
Bilingual - Spanish/Portuguese
Job Description:
Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company
Duties and Responsibilities:
Skills:
Compensation commensurate with experience: $22.00 - $25.00 Per Hour
Complete benefit package including Medical, Dental and Vision Insurance, Life and Disability Insurance, 9 paid holidays, paid time off and 401k with company contribution.
Pay Details: $22.00 to $25.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Bilingual - Spanish/Portuguese
Job Description:
Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company
Duties and Responsibilities:
- This is a full-time position, Monday - Friday 8 am to 5 pm.
- Phone assist clients with laundry inquiries on our equipment use and payment systems
- Create service orders, process refunds, and track revenue via web-based systems
- Assists with new account literature generation
- Reconciles currency and coin collection to daily collector sheets
- Assist with other office, sales and accounting functions as needed
Skills:
- Process and detail oriented with strong focus on client service.
- Experience with variety of networked systems required, with flexibility to learn new systems.
- Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software.
- The ability to communicate fluently in Spanish/Portuguese and English.
- Professional, positive manner; a team player
- Attention to detail and organized in a fast-paced environment
- Calm and professional conflict resolution
- Ability to effectively multi task
- A high school diploma or GED
- Accounting background helpful
Compensation commensurate with experience: $22.00 - $25.00 Per Hour
Complete benefit package including Medical, Dental and Vision Insurance, Life and Disability Insurance, 9 paid holidays, paid time off and 401k with company contribution.
Pay Details: $22.00 to $25.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Source : ADECCO