Client Integration Manager - Omnicell
Dallas, TX
About the Job
summary
Our growing healthcare services organization is seeking an experienced pharmacy solutions technician to lead provisioning and implementation of pharmacy system infrastructure required for new pharmacy locations. As part our client integrations program, you will directly support client engagement and education related to our turnkey technology solution. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines.
This is a remote work location position and requires 50-70% travel to client locations.
essential functions
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Client Integration Manager-Technical will be responsible for procurement, installation, configuration, and testing of the pharmacy system infrastructure prior to new pharmacy openings. We are seeking a detail-oriented individual that can ensure that each project is completed on time and within budget.
+ Perform site visits to determine technology placement and electrical/low voltage data requirements.
+ Prepare pharmacy equipment lists for client approval and coordinate procurement via existing procurement processes.
+ Ensure timely fulfillment and shipping of pharmacy system hardware and software orders.
+ Configure, install, and set up pharmacy system equipment in accordance with existing pharmacy standards and governance.
+ Install and configure appropriate software and functions according to specifications.
+ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
+ Assist non-technical Client Integration Managers in testing for pharmacy workflows and integrations with other systems.
+ Participate in client implementation project meetings and activities, internal and client facing.
+ Performs other duties as assigned
Basic Qualifications
+ At least five years of experience in a computer system related technical support role.
+ Demonstratable knowledge of windows desktop configurations, local area networking, and installation of various client software.
Preferred Qualifications
+ Experience working in a Health System or Retail pharmacy organization is desired.
competencies
+ Great customer service, communication, and interpersonal skills.
+ Ability to work both independently and collaboratively to achieve corporate initiatives.
+ Working knowledge of relevant operating systems, software, and databases.
+ Excellent problem-solving and critical thinking skills.
+ Ability to lift 50lbs.
+ Outstanding organizational and time-management skills.
+ Knowledge of security and data privacy principles.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
+ As Passionate Transformers , we find a better way to innovate relentlessly.
+ Being Mission Driven, we consistently deliver on our promises.
+ Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
+ Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
+ In Doing the Right Thing , we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
Job Identification: 3032
Job Category: Systems Integration Consulting
Posting Date: 09/20/2024, 4:54 PM
Job Schedule: Full time
Locations: Dallas, TX, United States
Job Level: Experienced
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Our growing healthcare services organization is seeking an experienced pharmacy solutions technician to lead provisioning and implementation of pharmacy system infrastructure required for new pharmacy locations. As part our client integrations program, you will directly support client engagement and education related to our turnkey technology solution. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines.
This is a remote work location position and requires 50-70% travel to client locations.
essential functions
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Client Integration Manager-Technical will be responsible for procurement, installation, configuration, and testing of the pharmacy system infrastructure prior to new pharmacy openings. We are seeking a detail-oriented individual that can ensure that each project is completed on time and within budget.
+ Perform site visits to determine technology placement and electrical/low voltage data requirements.
+ Prepare pharmacy equipment lists for client approval and coordinate procurement via existing procurement processes.
+ Ensure timely fulfillment and shipping of pharmacy system hardware and software orders.
+ Configure, install, and set up pharmacy system equipment in accordance with existing pharmacy standards and governance.
+ Install and configure appropriate software and functions according to specifications.
+ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
+ Assist non-technical Client Integration Managers in testing for pharmacy workflows and integrations with other systems.
+ Participate in client implementation project meetings and activities, internal and client facing.
+ Performs other duties as assigned
Basic Qualifications
+ At least five years of experience in a computer system related technical support role.
+ Demonstratable knowledge of windows desktop configurations, local area networking, and installation of various client software.
Preferred Qualifications
+ Experience working in a Health System or Retail pharmacy organization is desired.
competencies
+ Great customer service, communication, and interpersonal skills.
+ Ability to work both independently and collaboratively to achieve corporate initiatives.
+ Working knowledge of relevant operating systems, software, and databases.
+ Excellent problem-solving and critical thinking skills.
+ Ability to lift 50lbs.
+ Outstanding organizational and time-management skills.
+ Knowledge of security and data privacy principles.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
+ As Passionate Transformers , we find a better way to innovate relentlessly.
+ Being Mission Driven, we consistently deliver on our promises.
+ Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
+ Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
+ In Doing the Right Thing , we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
Job Identification: 3032
Job Category: Systems Integration Consulting
Posting Date: 09/20/2024, 4:54 PM
Job Schedule: Full time
Locations: Dallas, TX, United States
Job Level: Experienced
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Source : Omnicell
