Client Manager / Senior Client Manager New York - JDO

A strong communicator with impeccable organization skills, Client Managers are trusted to execute and deliver projects in line with the high creative standards that the world’s most famous booze and billion-dollar beauty brands have come to expect from JDO.

As you begin to assume the role of a leader, clients will come to rely on you as an ally that has their best interests at heart while respecting you as an expert that has deep, nuanced understanding of branding and design. With a positive, proactive approach, you will motivate the creative team to do their best work, providing meaningful feedback that moves projects forward.

Now is the time to take the strategic skills you’ve been cultivating and confidently apply them to projects with thinking that is intelligent, intuitive and insightful. As you gain more and more financial knowledge, you’ll focus on running profitable projects that help hit the financial targets of your team and the wider agency.

Senior Client Managers/Client Managers report to a Client Director and work as part of a wider client service team, overseen by the Head of Client Service as well as Global and Regional Managing Directors.

Responsibilities

• Leadership: You will lead by example and build strong relationships with members of the client service team as well with other teams within JDO to create a collaborative, supportive culture.
• Project Management: You will provide support to Client Directors on major projects while also leading your own projects autonomously. Rest assured, however, that you always be supported by senior members of the client service team and be able to seek counsel and advice on any and all matters.
• Client Advocacy: You will take and interrogate client briefs, asking the right questions to get to the heart of the challenge. As a proxy for the client, you’ll ensure design solutions properly fulfil the needs of the brief.
• Strategic Thinking: You will collaborate with the strategy team in providing quality thinking on projects. You’ll keep yourself informed about your client’s brands as well as category dynamics to ensure you are able to speak with expertise and confidence.
• Business Understanding: You will hone your skills in drafting project proposals that properly align process, timing and costs to deliver high-quality work whilst also demonstrating value for money.
• Client Development: You will keep your eyes open and your ears to the ground for opportunities to grow your client accounts
• Financial Management & Accountability: You will be commercially driven to deliver projects on budget and on time.
• Mentorship: You make it a personal point of pride to help junior members of your team develop their skills and understanding of the creative industry to maximize their potential and help them thrive at JDO and beyond.

Experience Necessary

• +3 years of branding experience that spans different markets, categories and industries; must include working with brands in the alcohol, personal care/beauty and luxury sectors.

• A proven track record of success working with both established and entrepreneurial brands in delivering strategically driven creative brand solutions with an emphasis on 2D/3D packaging, identity and innovation.

Salary range $80,000—$115,000.

The salary range specified is indicative of a position situated in New York City. Compensation within this range is contingent upon various factors, encompassing the candidate's expertise, qualifications, the specialized nature of the role, budgetary considerations, and prevailing local market conditions. Please note that this salary may be subject to adjustment based on geographic location, should the employee seek and be granted permission to relocate outside of New York City.

We invest heavily in our people and help them drive their personal development. We offer very competitive salaries, exceptional benefits and WFH flexibility.

As an equal opportunity employer, we embrace individuality and diversity. We ensure to include all perspectives and for each individual to have a voice. It's only when we give people a voice that we will get the best and most relevant ideas and truly deliver successful work for our clients.