Client Platform Engineering - Red Cup IT, Inc.

We are looking for a Client Platform Engineer who is specialized and focused on managing and optimizing the Technology Infrastructure used by employees within an organization. Here's a comprehensive overview of the Client Platform Engineer role:

Key Responsibilities

Client Platform Engineer is typically responsible for:

• Designing, implementing, and maintaining scalable and secure client device infrastructure
• Automating device deployment, configuration, and management processes
• Troubleshooting complex IT issues related to hardware, software, and networking
• Managing enterprise systems like mobile device management (MDM) platforms
• Implementing and enforcing IT security policies and best practices
• Supporting employee onboarding and offboarding processes
• Evaluating and implementing new technologies to improve efficiency

Required Skills and Qualifications

Successful Client Platform Engineer generally possesses:

• Extensive experience (5+ years) managing enterprise IT infrastructure, especially macOS and iOS devices
• Expert knowledge of MDM platforms like Jamf Pro, Workspace ONE, or Intune
• Strong scripting and automation skills (Python, Bash, PowerShell)
• Familiarity with cloud platforms (AWS, Azure, Google Cloud)
• Understanding of IT security principles and compliance requirements
• Experience with CI/CD pipelines and infrastructure-as-code tools
• Excellent problem-solving and communication skills

Key Technologies

Client Platform Engineer works with a variety of tools and technologies, including:

• Operating systems: macOS, iOS, Windows, Linux
• MDM platforms: Jamf Pro, Workspace ONE, Intune
• Identity and access management: Okta, Azure AD
• Collaboration tools: Google Workspace, Microsoft 365
• Version control: Git
• Scripting languages: Python, Bash, PowerShell
• Cloud platforms: AWS, Azure, Google Cloud

Typical Duties

A typical day for a Client Platform Engineer might involve:

• Developing and testing automation scripts for device provisioning
• Troubleshooting escalated IT support issues
• Implementing security patches and updates across the device fleet
• Collaborating with other IT teams on infrastructure projects
• Evaluating new technologies for potential adoption
• Documenting processes and maintaining knowledge bases
• Participating in on-call rotations for critical issues