Client Relations Associate - Cristo Rey Tampa Corporate Work Study - The Catholic Diocese of St. Petersburg

CRISTO REY TAMPA SALESIAN HIGH SCHOOL

Job Title:            Client Relations Associate

Reports To:        Vice President of Corporate Work Study

FTE/Classification: Full-time, exempt

Salary Range: $40-$45k

Cristo Rey Tampa Salesian High School is a Catholic, college-preparatory high school and work study program serving students from families of limited resources.

To learn more about the school and our mission, visit www.cristoreytampa.org and www.cristoreynetwork.org

JOB SUMMARY: As a member of the Corporate Work Study Program (CWSP) team, the Client Relations Associate will work alongside students, school personnel, and business leaders to execute the transformative Cristo Rey Work Study Program model. Teaching students professional job skills, managing the relationships between the school and its Corporate Work Study Partners, and assisting in the coordination and operation of the overall program, are the primary duties of this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists with relationship management between Partners, the CWSP team, and students through regular communication to ensure high-level functioning of the program throughout the school year.
• Provides proactive customer service to achieve retention and renewal of business partner contracts.
• Assists with the Partner Supervisor training and onboarding procedures.
• Assists with tracking and reinforcing compliance with student CWSP attendance and make-up days, timecards, online performance reviews, and student feedback surveys.
• Partners to lead student worker morning launch and to implement CWSP operations.
• Collaborates on year-round professional development curriculum, job placement, coaching, and retraining for students.
• Partners with CWSP staff, Academic faculty, and Admissions to develop and implement Summer Bridge to Success Program for all incoming students.
• Performs Partner site visits in compliance with DOL regulations.
• Collaborates to coordinate and participates in CWSP events and activities (internal & external).
• Additional duties include assisting with other CWSP administrative tasks as assigned by the VP of Corporate Work Study Program.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree preferred.
• Compliance with background checks and completion of the Diocesan Safe Environment Program training.
• Valid Florida driver’s license.
• Commitment to the mission of the school and the Cristo Rey Network.
• Desire to work with high school students and enthusiasm to promote positive school culture and community.
• Previous client relations experience, corporate or non-profit.
• Strong analytical skills and the ability to exercise good judgment.
• Excellent written, oral communication, and interpersonal skills and ability to handle multiple tasks.
• Excellent organizational skills with attention to detail.
• Ability to work effectively and efficiently as part of a team and independently.
• Ability to work in a fast-paced environment with flexibility and adaptability.
• Must be willing to work occasional evenings and weekends.
• Technological competency: Microsoft and Google Suite Proficiency-all applications and Salesforce, preferred.
• Experience working with high school students.

APPLICATION PROCEDURES:

Apply online at https://www.dosp.org/schools-office/position-openings-2/ through the Diocese of St. Petersburg. Please include a current resume, cover letter expressing interest, two current professional references, and one personal reference.

Cristo Rey Tampa does not discriminate on the basis of race, color, religion, national or ethnic origin in the hiring of this position.