Client Relations Manager - Entry Level - Precision Inc
San Antonio, TX 78250
About the Job
Here at Precision, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an Entry Level Client Relations Manager to support our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance community contributions for our partnered charities.
The Entry Level Client Relations Manager will play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our clients' causes and missions. Success in management operations, outreach, sales, client communication, and more can extend this position into further positions within our clients' companies or our organization.
Responsibilities of an Entry Level Client Relations Manager:
- Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele
- Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually
- Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes
- Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections
- Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
- Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations
Requirements of an Entry Level Client Relations Manager:
- While a background in customer service, sales, or marketing is preferred, it is not mandatory
- Possess 1-3 years of experience in a customer-facing role to excel in managing relationships - retail, sales, medical field, customer service, or related industry
- Exhibit a strong desire to actively contribute to the community by supporting charitable causes
- Available for in-person meetings and training sessions at our office
- Comfortably address both small and large groups, displaying strong communication skills
- Thrive in both independent and team-based work environments
- Exemplifying a solution-oriented attitude and a willingness to support team-members
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