Client Service Assistant at Beacon Hill Staffing Group, LLC
New York, NY
About the Job
Our client, a leading real estate firm headquartered in NYC, is looking for a long-term temp Client Service Assistant to join their team from ASAP through January 3rd, 2025. This role will be fully onsite Monday - Friday in their 300 Park Avenue location. The schedule would be 9 a.m. - 5:30 p.m. (very limited OT as needed). This person will be responsible for answering the phones, talking to customers, providing guidance, communicate building updates, handling customer billables/ setting up billing accounts, preparing rent statements, and ad hoc projects as needed. Hourly pay rate is $25-29/hr DOE.
Responsibilities:
- Provide a warm and welcoming experience for customers and visitors
- Maintain a high level of customer satisfaction, responding to customer needs in a timely manner
- Active support the Property Management team in fostering long lasting relationships with customers
- Provide support to ensure smooth operations of the Property Management Office
- Process all invoices in a timely manner
- Prepare monthly accruals and reclasses with Property Manager oversight
- Prepare monthly automated rent documents, and arrears updates
- Create and maintain customers billables spreadsheet
- Assist with setup/ maintenance for new building accounts, organize, and order office supplies for the Property Management Office as necessary
- Assist with annual budgeting such as customer billable income/ expenses, building office expenses
- Communicating building updates to customers
- Assist the Property Management team with projects & communications
Qualifications:
- 1+ years of professional experience, ideally administrative and/or customer service experience
- Experience out of real estate or hospitality ideal
- Any experience with account receivables, invoicing, accounts payable would be great but not required - they will train for this
- Bachelor's degree required
- Proficient in MS Office Suite
- Strong written and verbal communication skills
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Salary
25 - 29 /hour
