Client Service Coordinator (CSC) - Front Desk - Floyd's 99 Barbershop
Minneapolis, MN 55401
About the Job
Overview:
Floyd's 99 MN is looking for a Client Service Coordinator (CSC) to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you!
Our shops are located in the following Minnesota neighborhoods: North Loop, Uptown, Edina and Chanhassen.
What's in it for you?
- Weekly paychecks
- Ongoing opportunity for growth
- Fun and energetic environment
- Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff
- Communicate service pricing, providing quotes, and upselling retailing and services as needed
- Participate in company initiatives and ongoing promotions
- Provide a high level of support and customer service for clients & team membersĀ
- Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process
- Maintain the organization of the front desk at all times
- Perform cleaning duties throughout shift
- Ensure shop equipment and supplies are stocked and organized
- Assist with retail presentation and stocking
- 1+ year(s) of experience in a customer facing role within retail, hospitality or the salon/spa industry
- Experience in a fast-paced environment
- Strong desire to help others and team-focus
- Excellent phone and in-person communication skills with both clients and coworkers
- Ability to organize, prioritize, and follow up effectively
- Ability to work a flexible schedule; including nights and weekends
- Critical thinker who is concise and detail-oriented
Source : Floyd's 99 Barbershop