Client Service Representative - Entry Level - OED

We are seeking a motivated and enthusiastic Entry-Level Client Service Representative to support our client engagement efforts. If you’re passionate about customer service and thrive in a dynamic, team-oriented environment, this opportunity is perfect for you.

Key Responsibilities:

• Respond promptly to client inquiries during and after events, ensuring a seamless experience
• Provide product and service information to clients, troubleshoot issues, and resolve concerns effectively
• Maintain accurate records of client interactions to ensure consistency and data accuracy
• Escalate complex issues to the appropriate teams for efficient resolution
• Collaborate with event teams to enhance client service procedures and improve event-related offerings
• Adhere to communication guidelines and company policies to ensure consistent client experiences

Requirements:

• Strong verbal and written communication skills for effective client interactions at events and via follow-up
• Excellent problem-solving abilities and a client-first approach to resolving issues
• Ability to multitask and prioritize in a fast-paced, event-driven environment
• High school diploma or equivalent; customer service certifications or event experience are a plus

Benefits:

• Competitive starting salary with opportunities for career growth within the event marketing industry
• Comprehensive training and career development programs to help you succeed
• Supportive, team-oriented work culture that fosters growth and collaboration
• Opportunity to work at high-profile events and gain hands-on experience in event marketing