Client Service Specialist I - Top Tier Reps LLC

Position: Client Service Specialist I
Location: New York Office

About Us:
Our client is a prestigious international law firm renowned for delivering innovative legal solutions to top financial institutions and Fortune Global 500 companies. With a robust global presence, they are committed to excellence in service, innovation, and professional growth.

Role Overview:
We are seeking a proactive and detail-oriented Client Service Specialist I to join our New York office. In this role, you will provide vital administrative support to a leading legal team specializing in the digital asset and blockchain industry. The ideal candidate will excel in a dynamic environment, adapting to shifting client needs while maintaining high standards of efficiency and accuracy.

Key Responsibilities:

• Administrative Support: Assist attorneys and administrative professionals with daily tasks, including time entry, expense reimbursements, presentation preparation, meeting coordination, and travel arrangements.
• Calendar and Billing Management: Oversee complex calendars, manage billing processes, and track accounts receivable.
• Communication Handling: Manage incoming communications through various channels and facilitate internal and external communications.
• Document Management: Draft, edit, and proofread documents, presentations, and reports; maintain electronic and hard copy files, arrange document reproduction, and perform data entry.
• Research and Coordination: Conduct research, compile information, and support team events. Liaise with internal resources to complete projects.
• Operational Flexibility: Adapt to changing priorities and work overtime as needed to meet project deadlines.

Proficiencies:

• Attention to Detail: Meticulous in handling sensitive and confidential information.
• Communication Skills: Strong written and verbal communication abilities.
• Time Management: Excellent organizational skills with the ability to manage multiple priorities.
• Technical Proficiency: Skilled in MS Word, Outlook, Excel, PowerPoint, and office equipment.
• Billing Knowledge: Fundamental understanding of firm billing systems and practices.

Qualifications:

• Education: Bachelor’s Degree preferred; Associate’s Degree considered.
• Experience: Minimum of 1 years supporting attorneys or C-level executives.

Compensation and Benefits:

• Salary: $61,600 to $77,100 annually, based on experience.
• Benefits: Comprehensive benefits package, including medical, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and retirement plans.
• Additional Perks: Paid holidays, generous PTO, family support benefits, wellness programs, and employee discounts.

This position offers an exciting opportunity to contribute to a leading law firm while providing essential support to a specialized legal team.

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