Client Service Specialist In-Home Care- Novi - Homewatch CareGivers

Role and Responsibilities

Client Service Specialist is responsible for providing direct client care and basic administrative functions.  This position works in both the field, serving clients, and in the office, providing administrative support.  This is a full-time position with schedule configurations.  This position reports directly to the Director of the company.

CSS provides direct care with all clients, based on the needs of the business
Assist HR when needed
Perform Client introductions as needed
Answers phones during normal business hours
Schedules caregivers as needed with direction from Client Service Managers
Assists Client Service Managers as needed
Administrative tasks (maintaining files, introductions, supplies, etc.)
On-Call responsibilities
E-mail management

Qualifications and Education Requirements
- High School or equivalent
- 1-year equivalent care experience

Preferred Skills
- Administrative
- Organizational
- Time management
- Punctuality
Communication