Client Services Chemical Advisor - SGS

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

POSITION SUMMARY

This position will act as a liaison between business unit operations and laboratory operations. They will be trained on state, federal, and global regulations in order to assess and advise on sample test planning. This position will review material lists and test plans with the customer service teams based on such regulations. 

JOB FUNCTIONS

• Act a liaison between the business unit’s client services teams, the chemical lab operations, and technical managers.
• Review sample material lists prepared by client services for completeness and accuracy.
• Review test assignments prepared by client services against client’s test request form or client’s test protocols.
• Clarify sampling requirements with chemical lab and regulatory requirements with technical managers where needed.
• Triage samples to create material lists and test assignments as needed.
• Instruct client service team members to clarify client’s test requirements where needed.
• Advise chemical report writing team of correct regulatory citations as needed.
• Good time management, follow up and sense of urgency.
• Highly motivated, dependable, and detail oriented.
• Strong communication and organizational skills.
• Technical background in Furniture Testing/Chemistry testing is a definite plus.
• Adheres to internal standards, policies, and procedures.
• Performs other duties as assigned by leadership
• Provides guidance and/or leadership to others, including indirect reports, peers, or managers
•  Provides efficiency and coordination between chemistry lab and client services
• Supports client questions
• Advises chemistry team
• Collaborative problem solving  analyzing data for the best outcomes

EDUCATION AND EXPERIENCE

• Bachelor of Science degree (B.S in Chemistry, Physics or Biology          Required preferred).
• Client facing experience          Preferred
• Familiarity with consumer product standards and methodologies Required related to CPSIA, ASTM, BIFMA, ASME, PROP 65 and ISTA, TPCH and corresponding European regulations is a plus
• Ability to manage and coordinate multiple projects in a fast paced, highly professional environment.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance for full time employees.
• Retirement savings plan.
• Continuous professional development and training opportunities.
• A dynamic, collaborative work environment.
• Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

• Stand: Occasionally
• Move or traverse: Frequently
• Sit: Constantly
• Use hands: Constantly
• Reach with hands and arms: Occasionally
• Climb or balance: Occasionally
• Stoop, kneel, crouch or crawl: Occasionally
• Talk/hear: Constantly
• Taste/Smell: Occasionally
• Lift/carry/push or pull: Occasionally 30 lbs

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.