Client Services Coordinator - Melone Law PC

Job Title: Client Services Coordinator
Location: Virginia Beach, VA
Company: Melone Hatley, PC – Family Law Firm

Company Overview
Melone Hatley is a family law firm committed to excellence, with a presence in Virginia Beach, Reston, Richmond, Charlotte, NC, and Tampa, FL. Recognized as one of the fastest-growing 500 law firms in the U.S. and rated by Super Lawyers, we pride ourselves on being a top employer in the region. Our mission is to be the leading family and estate planning law firm, dedicated to helping individuals protect their families, finances, and futures. We uphold core values of transparency, honesty, and open communication, ensuring every client receives personalized attention throughout their journey with us.

Position Overview
We are currently seeking a full-time Inside Sales Representative to join our dynamic team. This role entails converting incoming leads into new business opportunities, delivering exceptional customer experiences. The position is available in our Virginia Beach, VA office or remotely. As the first point of contact for prospective clients, you will play a crucial role in shaping their initial impressions of our firm. We seek a passionate and competitive individual who excels in a fast-paced sales environment.

Key Responsibilities

• Generate new sales opportunities through proactive outreach to inbound leads via phone calls and follow-up emails.
• Employ active listening and effective interviewing techniques to demonstrate empathy and understand client needs.
• Meet and exceed sales closure goals on a quarterly basis.
• Collaborate with internal partners to build sales pipelines and facilitate deal closures.

Qualifications and Skills

• Minimum of 1 year of proven experience in inside sales.
• Proven track record of exceeding sales goals and targets.
• Strong phone presence, with the ability to make numerous calls per day.
• Proficient in corporate productivity software, including Microsoft Office.
• Experience working with Customer Relationship Management (CRM) tools.
• Excellent verbal and written communication skills.
• Strong active listening and presentation abilities.
• Capable of juggling multiple priorities and managing time efficiently.
• Some college education preferred.

Compensation and Benefits

• Job Type: Full-time
• Salary: $40,000.00 - $45,000.00 per year
  • Monthly and quarterly bonus opportunities
  • Total compensation: $75,000 - 100,000
• Benefits Include:
  • 401(k) matching
  • Health insurance
  • Paid time off and holiday pay
  • Dental and vision insurance

Work Schedule

• Shift: 8-hour shift, Monday to Friday
• Work Environment: In-person at Virginia Beach office

Experience Level:

• Inside sales: 1 year (Required)

Join Our Team!
If you're an ambitious sales professional passionate about helping clients and making a difference, we invite you to apply for the Inside Sales Representative position at Melone Hatley. Together, let’s help families navigate their legal journeys with confidence and compassion.

Melone Hatley, PC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.