Client Services Manager - Home Health - Supplemental Health Care Corporate

What does a Client Service Manager do?

As an industry leader we are looking for an exceptional Client Services Manager to join our top tier Healthcare Staffing Organization. This position requires a self-starter which will be responsible for new client sales and development, as well growing our current relationships. This position will include; client growth targets, people development and client relationship management with critical client stakeholders. In addition, the Client Services Manager will work with key leadership to expand market presence with existing clients to increase top line revenue and bottom line results. Additional functions include but are not limited to the following; developing marketing, account management and sales strategies to establish and/or expand our Home Health and Acute Care partnerships. Coordinate the seamless transition of new clients and client needs to recruitment/sourcing team members; serve as liaison between recruitment and clients. Identify opportunities to be consultative and collaborative with clients, develop action plans and execute on ideas. Act as agent providing assistance to clients for questions, concerns and industry best practices.

The Client Services Manager will help maintain an environment of high morale, motivation and teamwork and maintain a problem-solving attitude under stressful circumstances. This position will be required to maintain the company's core values of Integrity, Candor, Accountability, Respect, and Excellence. If these are the qualities you admire and possess, Supplemental Health Care is the place for you. Our vision is to become the only choice for healthcare professionals who care about quality, service and performance and we are achieving it!

Who are we?

Supplemental Health Care is a leader in the healthcare staffing industry. We place nurses and allied healthcare professionals in great, short and long-term positions at top facilities across the country. Established in 1984, we consistently rank among the largest companies in the industry, with over 700 employees nationwide and more than 5,000 healthcare professionals working for us each day.

What you will need to possess to succeed?

• Minimum of 2 years client sales and relationship management experience; health care industry experience preferred
• Bachelor's Degree preferred
• Working knowledge of computers and software systems including Microsoft Office products and the Internet; internet job boards and internet recruiting experience preferred
• Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
• Knowledge of proper grammar, spelling and rules of composition
• Knowledge of principles and methods for selling staffing services; this includes marketing strategy and tactics, sales techniques, and sales management systems
• Ability to work independently and with other team members

What we want to offer you:

• An Industry best, uncapped commission plan and bonuses to help you achieve your financial goals
• A commitment from all leadership to help you succeed and develop you within your role
• Permissive paid time off with six paid company-wide holidays
• A thorough and highly rated training program that will provide the knowledge and skills to succeed in your role
• 401 (k) retirement plan
• Traditional healthcare benefits such as medical, vision, and dental
• Flexible spending account to help with child-care, medical, and transportation costs
• Supplemental benefits such as life, disability, hospital, critical illness, and pet insurance
• Unique benefits include mental health and financial wellness programs, LinkedIn Learning membership, Employee Resource Groups, and leadership development programs
• An enjoyable online work environment that includes some company-paid lunches and Supplemental Health Care merchandise 
• Opportunity for you to be sent on a luxury, expense-paid vacation and become a member of Supplemental Health Care's Champions Circle
• A remote work environment provides equipment such as a laptop, a computer screen, keyboards, mouse, headset, computer camera, and computer bag

Salary Range: $55,000 - $65,000 + uncapped commissions and bonuses depending on experience. Salary range may vary due to different state's requirements.

Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.

Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information. 

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