Client Services Project Manager - ApTask

About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies—helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.



Rate Range: $57-$72/Hr



Job Description:

• Ideal candidates for this role will have Paralegal or Contract Attorney experience, along with project management skills
• Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship;
• Drives overall client satisfaction through effective coordination and communication of client deliverables;
• Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Manager;
• Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners;
• Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Project Manager of Client Services Manager;
• Ensures that an up to date record is maintained with regard to the status of all projects being worked on;
• Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality.
• Provides training and mentoring to new hires and current employees;
•  Instills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering.

• A bachelor’s degree. A graduate degree such as a Juris Doctorate (JD) degree or Masters Business Administration (MBA) degree a plus
• A minimum of 2 years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service providers.

• An inspirational and personalized leadership style;
• A polished and sophisticated presence which is effective at in-person client meetings;
• Structured and precise with a results-oriented approach to business;
• Personal buy-in to Epiq’s cultural values with a passion for associates, customers, and products;
• Known to be approachable;
• Acknowledges and gives credit and thanks to others;
• Demonstrates full commitment and offers tactical strength through regular follow-up;
• Demonstrated strength through consistent execution, speed, decisiveness, and risk taking;
• Focused and detailed approach;
• Consensus builder, collaborative, flexible thinking and agile; and
• Brevity, informal, and to-the-point.

• Ability to learn quickly, law firm expereince, excellent communication skills (with clients, vendors, etc.).

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .