Client Services Specialist - Customer Service Rep - New Horizon Kennel, Inc.

Unlock a world of possibilities at New Horizon Kennel in Port Byron, IL, serving the Quad City area! We're on the hunt for a dedicated and customer-centric individual to join us as a full-time Client Services Specialist - Customer Service Rep. Enjoy a competitive hourly wage ranging from $15 to $18, complemented by an extensive range of company-wide benefits. From a robust retirement plan and paid time off (PTO), flexible spending account (FSA), professional development assistance, to a Health Insurance for our Full-time employees, we invest in your well-being and growth. Immerse yourself in a workplace culture that fosters teamwork and a shared passion for pets!

BECOMING OUR CLIENT SERVICES SPECIALIST - CUSTOMER SERVICE REP

Schedule:

Full-time hours can span the following days and times, with some variances based on business needs:

• Monday through Friday between 7:30 AM and 6:30 PM
• Saturdays between 8 AM and 6:30 PM
• Sundays between 3 PM and 7 PM

Responsibilities:

Envision a role where your dedication to customer service takes center stage. As a Client Services Specialist - Customer Service Rep, you'll engage in client interactions via phone, in-person, and electronic channels. Day-to-day, manage precise data entry with quality control and proactively handle client accounts. Picture a workday where your professional demeanor and attention to detail contribute to seamless scheduling and unparalleled service delivery.

Qualifications:

• High school diploma or equivalent
• 2 years of front-office customer service experience
• 2 years of experience working with Microsoft Office, including Excel
• Physical ability to lift 50 lbs and spend most of your shift seated

JOIN NEW HORIZON KENNEL TODAY!

In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us!

Our initial application process is designed with your convenience in mind – it's quick, easy, and mobile-friendly. Seize the opportunity to advance your career, make a meaningful impact in the lives of pets and their owners, and become an integral part of the New Horizon Kennel family today!