Client Systems Administrator - Navigator Development Group Inc

Job Profile: Client Systems Administrator

Location: Eglin AFB, FL

Schedule: Full Time

Travel: Yes, 10%

Security Clearance: Must currently possess a Secret Clearance

Navigator Development Group Inc. seeks a Client Systems Administrator to support a program at Eglin AFB, Florida. The successful candidate will provide first-line response assistance to solve customers' Information Technology (IT) administrative and technical problems on client-level workstations and end-user devices, their operating system, peripherals, and applications while participating as a member of an integrated team.

Primary Responsibilities:

• Install, configure, and maintain end-user workstation hardware, software, and peripherals
• Ensure limited user access and access permissions on computer systems are imposed and maintained
• Provide technical and product support, and assist customers with setup (email, browsers, printers, files, etc.)
• Facilitate and coordinate user account creation and modification
• Manage user support and coordinate with systems administrators when additional assistance is required
• Ensure systems are patched, maintain network compliance, and report any deviation
• Remediate hardware outages, system outages, and issues that could lead to an outage
• Interacts with customers and functional peer groups in support of end-user computer requirements

Required Qualifications:

• Hold current COMPTIA Security+ (Baseline) and A+ (Computing Environment) certifications per DOD8570.01 IAT-II.
• Capability to lift 40lbs
• Professional writing and oral presentation skills
• Proficiency with MS Office applications
• Must have knowledge and experience with the installation, configuration, and management of Microsoft Windows 10/11 desktop operating system
• Ability to install software on computers
• Ability to diagnose/troubleshoot workstation and application-related problems
• Ability to work both independently and within a team environment and effectively manage varying workloads in a fast-paced environment
• Strong verbal and written communication skills and the ability to maintain professionalism in a diverse customer environment.
• Proficiency with MS Office applications

Education/Experience:

• Bachelor's degree in IT-related discipline plus 5 years related experience, or Associate degree and 7 years related experience
• Microsoft Azure Cloud Administrator experience desired

Navigator is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.