Client Technologies Technician at ITProFound
Columbia, SC 29221
About the Job
SCOPE OF THE PROJECT:
CONTINUATION OF MIGRATING AND ENHANCING SCDC’S MICROSOFT 365 ENVIRONMENT, INCLUDING AZURE VIRTUAL DESKTOP
DAILY DUTIES / RESPONSIBILITIES:
- ASSISTS WITH THE PLANNING, MIGRATION AND ENHANCING OF MICROSOFT 365 TECHNOLOGIES THROUGHOUT THE AGENCY.
- PLANS AND CONFIGURES AZURE ACTIVE DIRECTORY CONNECTIONS. TESTS CONNECTIONS BETWEEN LOCAL AD INSTANCE AND AZURE AD.
- PLANS AND IMPLEMENTS TRANSITION FROM TRADITIONAL CIFS SHARE FOLDERS TO ONEDRIVE/TEAMS
- CONFIGURES AUTOPILOT AND INTUNE FOR AUTOMATED DEPLOYMENT OF WINDOWS 10, OFFICE, AND 3RD PARTY APPLICATIONS ON NEW AND EXISTING DEVICES.
- PLANS AND CONFIGURES INTUNE FOR MOBILE DEVICE MANAGEMENT OF PHONES, TABLETS, AND SPECIALIZED ZEBRA HAND HELD DEVICES.
- PROVIDES DOCUMENTATION OF ALL PROCEDURES, GUIDES, MAINTENANCE, TROUBLESHOOTING, ETC.
- PROVIDES PERIODIC STATUS REPORTS TO MANAGEMENT AS REQUIRED.
- ANY TASKS THAT OCCUR THAT ARE RELATED TO MICROSOFT 365 AND NETWORKING
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- KNOWLEDGE OF MICROSOFT 365 TECHNOLOGIES.
- KNOWLEDGE OF MICROSOFT EXCHANGE
- POWERSHELL SCRIPTING
- ABILITY TO MAKE PRESENTATIONS AND PREPARE REPORTS.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- KNOWLEDGE OF NETWORKING AND TROUBLESHOOTING
- KNOWLEDGE OF PROJECT MANAGEMENT PRINCIPLES AND METHODOLOGIES.
- ABILITY TO EFFECTIVELY PLAN AND PRIORITIZE WORK ACTIVITIES TO MEET ORGANIZATIONAL GOALS, SCHEDULES, AND DEADLINES.
REQUIRED EDUCATION:
AN ASSOCIATES OR BACHELOR'S DEGREE IN COMPUTER SCIENCE, INFORMATION TECHNOLOGY OR A RELATED FIELD AND EXPERIENCE IN MICROSOFT 365 DEPLOYMENTS.
SKILLS:
Category | Name | Required | Importance | Level | Last Used | Experience | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Desktop/PC Support | Microsoft (MS) Office Installation | Yes | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Networking & Directories | Active Directory | Yes | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Networking & Directories | 1,000+ user environment | No | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Operating Systems/APIs | Microsoft operating systems | Yes | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Operating Systems/APIs | Microsoft System Center | No | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Programming Languages | Relevant programming languages and scripting tools. | Yes | 1 | Advanced | Within 2 Years | 2 - 4 Years | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Specialties | Microsoft Active Directory | Yes | 1 | Advanced | Within 2 Years | 2 - 4 Years |