Clinic Aide - Cortica

Cortica is looking for a full time Clinic Aide to join its growing team in Westlake Village, CA!  

As Clinic Aide, you will support a rapidly growing organization focused on the delivery of clinical and operational excellence. In this role, you will work with the cross-section of site team members, assisting on all aspects of operations that impact the patient journey. The Clinic Aide role epitomizes collaboration, always looking for ways to ensure that the clinical team puts its best foot forward. 

We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! 

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities. 

What will you do? 

• Prepare and sanitize treatment rooms, equipment, common areas, and gym  

• Maintain center cleanliness for clients and team members by following proper safety and cleaning procedures and protocols 

• Provide equipment and supplies for therapist access 

• Assist with therapy equipment maintenance and the need for any repairs 

• Participate in the therapeutic experience of the client under the guidance of licensed clinician as needed 

• Maintain a safe working environment by complying with procedures and center-specific safety guidelines 

• Support clinicians by facilitating smooth client transitions between sessions according to the schedule 

• Supervise clients while waiting for a clinician or parent as needed 

• Provide support and create a soothing environment during emergency codes 

• Assist with Front Office Administrator responsibilities such as greeting clients, answering phones, checking-in clients, collecting co-pays, scheduling appointments, preparing charts, scanning/faxing documents, and other administrative duties as needed 

• Assist with the open/close procedures for the clinic 

• Monitor center inventory and inform Front Office Administrator or Operations Manager of any needed supplies 

• Collaborate with Front Desk Administrator to distribute mail and packages 

• Assist with special projects and administrative tasks assigned by the Operations Manager or Area Director 

• Practice knowledge of HIPAA policies and guidelines while communicating client matters 
   

We'd love to hear from you if: 

• You have a high school diploma or equivalent. 

• You have completed health science related courses, developed knowledge of anatomy/physiology, and have an interest in pursuing a career in healthcare. 
• You have a minimum of 1 year of administrative experience in an office setting.

• You are highly reliable and well-organized. 

• You have excellent communication skills. 

• You are skilled at using software and systems including electronic medical record systems and Microsoft Office products.  

• In this role you are occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• In this role you must occasionally lift and/or move up to 40 pounds.  

• You preferably have knowledge of HIPAA regulations to safeguard patient information.  
   

Your Compensation & Benefits  

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we'll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.  

The base pay range for this opening is $17.74/hr to $22.18/hr. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. 

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link:https://bit.ly/4cIIvgU