Clinic Assistant Manager - Dental - Vista Community Clinic

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Assist and support clinic manager in providing oversight of clinic operations. Direct and supervise patient flow and program maintenance. Ensure adherence to all policies and standards; maintenance of quality control, staffing, training and counseling of employees; inventory and maintenance of facility.

• Provide orientation and training for new hires to the clinic, including a tour of the site, introduction to co-workers, location of necessary equipment, and relevant staff functions
• Oversee job assignments, lunch and work schedules for DA and front desk staff and recommend changes as needed
• Assist in interviewing and evaluation of staff
• Assist in daily productivity reports, cycle time, testing, EDR coding and upkeep, maintaining and updating DA and front desk skills
• Assist clinic manager in audits, tri-annual assessments and HIPAA and Safety walk throughs
• Assist in the coordination of the clinic and ensure optimal customer service
• Assist in patient and staff complaints. Serve as patient advocate
• Responsible for building security, including arming and disarming alarm system, and locking all doors
• Responsible for collecting and securing all money collected
• Cover staff positions when needed

Minimum

• Bilingual English/Spanish
• High School graduate or equivalent
• Minimum five years' experience in a medical setting
• Registered Dental Assistant Certificate
• Current CPR certification
• Minimum one year supervisory or lead experience
• Valid California driver’s license, current vehicle insurance and reliable transportation

Required Skills/Knowledge/Abilities

• Knowledge of community health centers and public assistance programs, state and federal regulations and manage care systems
• Knowledge of dental - related special government programs
• Typing/data entry proficiency minimum 35 wpm
• Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities
• Ability to understand training concepts and train others
• Excellent customer service skills and commitment to providing the highest level of customer satisfaction

Preferred Skills/Knowledge/Abilities

• Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred

Pay Range

• $30.00 - $33.00 per hour