Clinic Care Coordinator - Medical Associates of NWA

Seeking an enthusiatic RMA to join our clinic care team as a care coordinator. This position functions as an intregral member of our team providing highest quality of care to our patients and support to our staff. A strong analytical background or interest along with attention to detail and organization is vital to this success of this role. Responsibilities include monitoring reports and gaps in care, chart review, patient education, developing workflows to complete measures, understanding quality measure benchmarks, assisting with patient education, etc. Excellent interpersonal communication skills with a high degree of professionalism in dealing with staff at all levels of the company.

About MANA Family Medicine  

MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.  

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

• Personalized environment
• Quality patient experiences
• Physicians that care for your wholistic well-being
• A learning organization that cares for employees in every stage of career

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

• Comprehensive Benefits –

• Medical & dental
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• Employer paid life, long-term & short-term disability benefits

• One-On-One Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Promotes patient self-management and empowers patient/ families to achieve maximum levels of wellness and independence
• Responsible for working with patient and patient's care team to coordinate change readiness, needs assessment and develop and individualized treatment care plan
• Collaborates with the patients, physician, and other care teams’ members in assessing the patient's progress toward individual health care goals
• Assesses barriers when patient has not met treatment/ goals, is not following treatment plan of care, or has not kept important appointments
• Uses data analytics and reporting for monitoring insurance quality program measures.
• Participates in monthly meetings to gain a better understanding of quality measure benchmarks and standings.
• Performing chart reviews to extract data for necessary reporting
• Ability to develop, prioritize, and accomplish goals

• 2 years related experience and/or training
• Prior Family Medicine experience preferred, but not required