Clinic Manager - Legacy Health

Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others to do the same, you may belong at Legacy managing the daily business and clinical operations of an assigned clinic and its services.

Coordinates the work activities and schedules at satellite facilities. Recruits, hires, orients and supervises clinic staff. Evaluates performance and implements disciplinary actions. Builds a cohesive and functional team within assigned clinic or department. Handles various personnel matters including forms and procedures as required. Builds and maintains a work environment that reflects a positive atmosphere, high employee satisfaction, competence and strong evidence of teamwork.

Participates in the development and implementation of long-range plans and budgets (both capital and operating). Monitors and controls clinic expenditures within budget. Provides monthly analysis of financial results.


Serves as liaison between clinic, internal support departments, external stakeholders: i.e. referral sources, referral targets, external vendors. Assists with analysis of monthly and annual data from various sources: fiscal, quality and satisfaction surveys. Implements plans to address areas needing attention. Gathers data and provides input for marketing and business planning purposes. Participates in professional development activities to keep current with health care trends and practices, especially within assigned specialty.

Administers clinic policies and procedures in a consistent and timely manner. Ensures compliance with regulations and standards. Helps develop/implement cost effective policies and procedures for all operational areas. Assists staff in understanding/implementing organizational policies and procedures.

Ensures that office space, supplies, and staffing are provided and maintained appropriately for physicians/providers and patient care. Responsible for work assignments and daily operations. Works with medical leadership to ensure a positive learning environment for residents and students. Attends required meetings and participates in committees as requested. Implements process improvements to address problems and ensure quality patient service. Works with senior management to ensure operations and relations are effective. Works with site medical director and providers to ensure quality and cost effective patient care is provided.

For clinics where residents are assigned, collaborates with Medical Leadership to ensure a positive learning environment for residents and students. Oversees daily scheduling of residents' education to ensure clinical outpatient program requirements are met in accordance with regulatory guidelines as set by ACGME. Along with Faculty, Medical Leadership, and the Graduate Medical Education Department ensures that program objectives are met. Provides periodic performance assessments of residents.

Education:

Bachelors’ degree in a related field or equivalent experience required

Experience:

Minimum 5 years progressively more responsible healthcare experience. Advanced degree in lieu of healthcare experience may be considered. Previous physician clinic or ambulatory care preferred. Thorough knowledge of operations, including staffing and scheduling, budget management, and workflow planning. Management experience required. For clinics requiring an RN manager, minimum of five years’ work experience as a registered nurse in critical care, acute care, primary care or occupational health required.

Skills:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Experience using every day technology tools (email, spreadsheets, word processing, voicemail, internet/intranet) to access, organize and store job-related information.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Equal Opportunity Employer/Vet/Disabled

Compensation details: 43.28-65.37 Hourly Wage

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