Clinic Manager - Biograph

The Clinic Manager partners with both clinical and non-clinical staff to ensure seamless healthcare delivery at our Biograph clinic in San Mateo, CA. This role involves overseeing all administrative and operational functions that influence medical services at the clinic, ensuring efficiency and excellence. Additionally, the Clinic Manager collaborates closely with the clinic's Medical Director and the Biograph management team in strategic planning and execution, guaranteeing the highest quality of care for all patients.

COMP | PERKS | BENEFITS:

• $100,000 - $150,000 per year
• Medical, dental, and vision insurance (100% covered)
• 401(k)
• Paid maternity / paternity leave
• Unlimited PTO
• Biograph Membership
• 11 paid holidays

WHAT YOU WILL DO:

• Manage day to day clinic operations ensuring a smooth and efficient workflow. Develop and implement policies and procedures to improve operational efficiency and patient care
• Monitor and maintain clinic equipment and supplies, ensuring they are properly stocked and functioning
• Partner with the operations team to scale the San Mateo clinic capacity while maintaining high level of service
• Recruit, train, and supervise clinic staff and administrative personnel. 
• Conduct performance evaluations, provide constructive feedback and implement professional development plans
• Develop and manage the clinic's budget, ensuring financial targets are met. Monitor billing and collections processes
• Analyze financial reports and implement cost-control measures as needed
• Collaborate with Membership Director to support patients by providing high-touch, white-glove service,  prepare patient schedules, stocking suites for appointments, coordinating with the clinic team to ensure smooth appointments, and manage patient feedback and resolve issues promptly
• Ensure compliance with healthcare regulatory requirements, accreditation standards, and company policies. Conduct regular audits and inspections to ensure compliance
• Perform any additional assigned tasks / ad hoc projects 

WHAT YOU BRING TO THE ROLE:

• 3-5  years clinic or practice management experience preferred
• Bachelor's degree required
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
• Excellent analytical and problem-solving skills
• Computer literacy and knowledge of relevant health care and administrative software (GSuite, Airtable, EHR)
• Financial acumen and experience with budgeting and financial management
• Strong knowledge of healthcare regulations, accreditation standards, and best practices
• Ability to manage multiple priorities and and work effectively in a fast-paced environment
• Agile, flexible and resourceful
• Comfortable working independently and owning projects, defining timelines and deliverables