CLINIC OFFICE COORDINATOR - Novant Health UVA Health System Culpeper Medical Center - Kevin
Winston, VA 22701
About the Job
- POSITION OVERVIEW
- Coordinates scheduling, registrations, pre-registrations, insurance verification eligibility, and authorizations for hospital services.
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The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:
- Schedules and registrars patients for the outpatient clinic.
- Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
- Provides comprehensive financial counseling services and guidance related to complicated medical diagnoses, procedures and pharmaceuticals to patients.
- Coordinating financial issues with clinical process by interacting with staff such as Social Work, Nursing, Physicians, Pharmacy and Management.
- Coordinates appeals denied for no pre-authorization, assisting the patient, physician office and the insurance company.
- Perform other job-related duties as directed by the Supervisor.
- EXEMPTION STATUS
- Non-exempt
- REQUIREMENTS
- Education:
- High School Diploma or GED preferred.
- Associate's Degree or equivalent combination of education and experience preferred.
- Experience:
- Minimum two years related experience (admitting, business office, scheduling).
- Knowledge, skills and abilities required:
- Knowledge of basic medical terminology.
- Ability to communicate both verbally and in writing.
- Ability to type 30 words per minute.
- Background of insurance knowledge is required for certain tasks assigned.
- Background/knowledge of government/state and patient assistance programs is preferred.
- Working knowledge of ICD-10 and CPT coding is preferred.
- Ability to comprehend insurance cards
- Ability to deal directly with the public.
- Strong computer skills. Proficiency in Windows and Microsoft Office preferred.
- Education:
PI251053559
Source : Novant Health UVA Health System Culpeper Medical Center - Kevin