Clinic Operations Manager HSED - CommonSpirit Health

At Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

ARIZONA GENERAL HOSPITAL

This position will lead HSED facilities in Gilbert and Santan

Responsible for the 24-hour management of two HSED locations. This position may require direct patient care duties and/or administrator on-call responsibilities

To thrive in this role, you must be competent and confident. Utilizing your excellent communication skills one-on-one and in front of groups, you will tackle tough conversations and, above all, be an educator at heart. Every interaction is an opportunity to share your knowledge with others and improve their understanding of a patient’s needs, the needs of the nursing staff, or the needs of the organization.

• Engage with the floor. Talk to the staff, the patients, and families. Keep your finger on the pulse of your department so you can keep things running smoothly.
• Coordinates work of licensed and unlicensed personnel in unit(s).
• Develops a cost-effective, 24-hour staffing pattern within the unit(s) to meet needs of patients and labor budget.
• Hires, trains, develops, evaluates, and disciplines staff members.
• Ensures compliance with accrediting and regulatory agencies such as TJC, Health Departments and OSHA.
• Creates a work environment that fosters safety, communication, and positive work environment.
• Ensures the NDNQI benchmarks are met; Encourages staff to participate in the annual Employee Engagement Survey; Creates a culture of safety to ensure Safety Survey targets are met; Encourages staff to achieve national certification, participate in shared governance councils, and be involved in professional organizations and community; Provides an environment that empowers current and emerging leaders.
• Monitor productivity and efficiency of your department, including budgets. We want to achieve the best throughput while never compromising on care.

Minimum:

• Three (3) years experience as a clinical supervisor or manager in which administrative, supervisory, and teaching abilities have been demonstrated
• Bachelor's degree in Nursing (BSN)
• Must hold and maintain AZ or compact state RN license (RN)
• American Heart Association Advanced Cardiac Life Support (CT ACLS)
• American Heart Association Basic Life Support for Healthcare Providers (CT CPRBLS)
• American Heart Association Pediatric Advanced Life Support (CT PALS)
• Must have strong critical thinking and problem solving abilities

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

While you’re busy impacting the healthcare industry we’ll take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation adoption assistance and more.